Loyalty Insights

3 days ago

Docklands, Victoria, Australia MYER Full time $60,000 - $80,000 per year

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

MYER
is looking for a
Loyalty Insights & Reporting Analyst
who will be responsible for providing timely insights and reporting on the MYER one loyalty program to influence customer behavioral change and improve program efficiency and ROI.

This is a fantastic opportunity for a recent Graduate looking for an entry level role in customer insights and analytics in the fast-paced retail industry. A recent Graduate majoring in courses such as Business Analytics, Mathematics, Statistics, Business/Economics or Computer Science will be highly regarded.

  • Exciting new opportunity to join our award winning MYER one customer loyalty team
  • Join our growing MYER team
  • Flexible hybrid working model - mix of working in our Docklands Support Office and Work-From-Home

About the role:

  • Support loyalty campaigns and experiences by delivering pre and post analytics including completing PIRs and providing actionable insights and recommendations to define future campaign audiences and Member benefits
  • Deliver insights and reporting to enable the delivery of key program events and executions
  • Leverage insights to proactively identify opportunities
  • Develop, automate and disseminate key metric reporting for Loyalty Product, Loyalty and Retail Operations and Store Leadership teams
  • Collaborate and engage with key Loyalty and business stakeholders
  • Curate, present and disseminate insights and insight led, actionable strategic recommendations to Loyalty stakeholders
  • Support the development and delivery of key Loyalty program initiatives and projects from an insight and reporting perspective

About you:

  • University training in SQL and querying large relational databases
  • Familiarity with Google Cloud Platform desirable
  • Recent University Graduate majoring in courses such as Business Analytics, Mathematics, Statistics, Business/Economics or Computer Science.
  • Strong analytical skills with the ability to collect, organize, analyse and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to transform raw data into meaningful insight
  • Ability to quickly find solutions to non-routine problems and situations
  • Retail experience not required, but would be beneficial to the role

Benefits to you:

  • Generous team member discounts on all Myer products, including team-member exclusive discounts.
  • Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work.
  • A supportive leadership and team network to set you up for success.
  • Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

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