Account Manager

2 weeks ago

Sydney, New South Wales, Australia Novum Global Full time $90,000 - $120,000 per year
About the Role

We're looking for a motivated Account Manager to join a growing SaaS business supporting clients in the legal and professional services sector.

You'll manage a portfolio of customers, drive adoption of our technology, and uncover new opportunities for growth. A key part of this role is re-engaging dormant accounts — helping clients rediscover value and boosting retention.

You'll join a supportive, high-performing team that values collaboration, curiosity, and celebrating wins together.

What You'll Do

  • Manage and grow relationships across existing customer accounts

  • Identify and close upsell and cross-sell opportunities

  • Reconnect with inactive clients through structured win-back campaigns

  • Achieve revenue and activity targets with a consultative approach

  • Maintain an accurate pipeline and client data in Salesforce

  • Partner with internal teams to ensure a seamless client experience

What You'll Bring

  • 3+ years of experience in B2B SaaS sales or account management

  • Proven record of meeting and exceeding sales targets

  • Background in legal, accounting, fintech, or professional services is a plus

  • Excellent communication and relationship-building skills

  • Confident using Salesforce and MS Office

  • Self-motivated, proactive, and commercially minded

Why Join Us

Be part of a well-tenured, high-performing team
Work with technology that's transforming professional services
Clear growth pathways into senior or leadership roles
Competitive pay, achievable commissions, and hybrid flexibility

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