Network Technical Support

11 hours ago

Melbourne, Victoria, Australia ITbility Full time $80,000 - $120,000 per year
  • Network Technical consultant (Implementation, Troubleshoot & Support)
  • 6 months +
  • Melbourne

My client in
Melbourne
looking for
Network Technical consultant
. Kindly go through the below PD and let me know if the role suits and interests you, your friends or colleagues. can send me your resumes/referrals at

Required Skills:

  • 5+ years in
    network security
    or
    remote access engineering
  • Hands-on experience with:
  • Palo Alto GlobalProtect
    (portal/gateway configuration, HIP profiles)
  • Cisco ASA/Firepower
    with
    AnyConnect
    (group policies, DAP)
  • SSL/IPsec VPN protocols
    ,
    split tunneling
    , and
    endpoint posture validation
  • Strong understanding of:
  • Firewall rule design
    ,
    NAT policies
    , and
    routing logic
  • Authentication protocols
    (SAML, RADIUS, LDAP)
  • SIEM integration
    and
    log analysis

Preferred Certifications

  • PCNSA / PCNSE
    (Palo Alto Networks)
  • CCNP Security / CCIE Security
    (Cisco)
  • CISSP
    ,
    CCSP
    , or
    CEH [Preferred]

Key Responsibilities

VPN Profile Provisioning

  • Provision and manage
    SSL VPN profiles
    for internal users and third-party vendors, ensuring secure and role-based access.

Access Policy Enforcement

  • Design and implement
    fine-grained routing and firewall rules
    to control traffic flow across VPN tunnels, enforcing least-privilege access.

Infrastructure Access Control

  • Ensure that VPN users can only access
    authorized infrastructure services
    , using endpoint posture checks, group-based policies, and certificate-based authentication.

Platform Expertise

  • Configure and maintain
    Palo Alto GlobalProtect
    gateways and portals
  • Administer
    Cisco ASA/Firepower
    with
    AnyConnect
    profiles and policies
  • Integrate VPN platforms with
    identity providers
    (LDAP, RADIUS, SAML, Azure AD)

Troubleshooting & Escalation

  • Act as the
    L3 escalation point
    for VPN-related incidents, performing advanced diagnostics using CLI, logs, and packet captures.

Compliance & Documentation

  • Maintain detailed documentation of VPN configurations, access policies, and change records to support
    audit and compliance
    requirements (ISO 27001, NIST, GDPR).

All candidates should have full working rights in Australia.

Only shortlisted candidates will be contacted for this role.

To apply, please submit your resume ASAP for immediate consideration or email

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