Sr. Business Analyst

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"  

To learn more about us, visit and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title:  Sr. Business Analyst-Manager

WHAT YOU'LL DO:

The Sr. Business Analyst is an experienced resource on a project team responsible for analysing and designing new business processes. The Sr. Business Analyst will participate in documenting customer requirements to assist the development team in implementation.

• Acts as an experienced resource on a project team responsible for analysing and designing new business processes

• Works with the Business Architect and other stakeholders to assess current capabilities and identify high-level customer requirements.

• Elicits detailed product requirements and use cases, and develop and maintain the business requirements.

• Participates in documenting customer requirements to assist the development team in implementation.

• Transitions the requirements and use cases to the technical team, and ensure a clear and complete understanding of the requirements.

• Participates in quality management reviews as outlined in the Quality Management practice, in particular reviews of the designs, prototypes and other requirement work products.

• Translates requirements and use cases into test conditions and expected results for product and user acceptance testing.

• Performs other related duties and activities as required.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT YOU'VE DONE

QUALIFICATIONS/REQUIREMENTS

• Bachelor's degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis

• Minimum of 8 years' professional experience, preferably in a similar role

• Experience interfacing with customers, including customer presentations

Specialized Knowledge, Skills, and/or Abilities:

• Excellent communication skills, verbal and written

• Experience in requirements gathering, identifying gaps, estimating, implementation, test planning and execution, and User Acceptance Testing definition and execution

• Experience translating requirements and use cases into test conditions and expected results for assembly, product, and user acceptance testing

• Experience/knowledge of P&C Insurance software applications

• Experience/knowledge of software development life cycle for P&C insurance software

Other Requirements:

• Travel: 25-50%

• Work Authorization: Legally authorized to work in the country of the job location.

• Physical: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, colour, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit:  

Please let us know if you encounter accessibility barriers with our web content by sending an email to  

Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited head-hunter or agency resumes.  

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