Unit Receptionist

7 days ago

Geelong, Victoria, Australia St John of God Health Care Full time $57,859 - $59,522 per year

Your role at St John of God Geelong Hospital

Ward 3 East is a dynamic Surgical/Medical Ward providing excellent care to patients under the Surgical specialties of Gynaecology, Ear Nose and Throat, Plastic and Vascular. We also specialise in Paediatric Surgical admissions.

The role of Unit Receptionist is to efficiently deliver a broad range of clerical duties, using established processes to ensure excellent customer service. The primary duties will include meeting and greeting visitors entering the unit and supporting the multi-disciplinary team through patient admissions, discharging and data collection.

The Position

  • Participate in handover between shifts.
  • Coordinate telephone calls and messages promptly and professionally.
  • Maintain patient records ensuring accuracy and currency of details
  • Assist patients, visitors and general public with enquiries and directions.
  • Receive and create pre-admission forms, checking health insurance details and notifying patient of any extra charges they may incur.
  • Admit new admissions for the day.
  • Distribute and coordinate ingoing and ongoing mail and faxes.
  • Photocopying and other duties as required.
  • Coordinate with the Manager, HIS or Hospital Coordinator of any problems encountered whilst of duty.
  • Maintains cordial relations with patients, family, all ancillary staff and other members of the department.
  • Work with Doctors and Nurses, providing assistance with any admin task they may need.

You will have superior communication skills with the ability to relate to hospital staff, patients, families and medical staff. You will have a knowledge of medical terminology and excellent attention to detail and the ability to problem solve.

To succeed you will have the ability to prioritise and multitask a busy and varied workload with experience in the health industry highly regarded.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

The Benefits:

  • Salary $57,859 to $59,522 (pro rata for part time) plus 12% superannuation
  • Permanent par time position available

  • Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing

  • work related expenses
  • self-education and
  • additional superannuation
  • A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
  • Innovative Professional Development opportunities
  • Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

For enquiries, contact Patrick Robinson | Nurse Unit Manager, on

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

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