body corporate manager

4 days ago

Greater Brisbane Area, Australia Toowoomba Strata Full time $60,000 - $80,000 per year

Company Description

Toowoomba Strata is a body corporate management service form located in Toowoomba, Queensland. We pride ourselves on delivering personalized and experienced service to meet the dynamic needs of our clients in today's busy world. Our management areas are comprehensive, including secretarial, financial, and administrative duties, ensuring the highest levels of service. Toowoomba Strata is dedicated to providing effective and efficient body corporate management.

Role Description

This is a full-time, on-site role for a Body Corporate Manager located in the Toowoomba Area. The role encompasses:

  • Managing a portfolio of unit complexes
  • Preparation of Annual General Meeting Notices
    (we strive for first class presentation)
  • Review of Financial Accounts for presentation to Annual General Meetings
    (this will involve carefully reviewing figures for accuracy)
  • Helping solve problems for owners and dealing with their enquiries
    (this will involve answering technical questions that owners, real estate agents and others will have)

Qualifications/Attributes of the Successful Candidate

  • Strong customer service background is essential
  • Previous body corporate management experience (including experience with Property IQ) is favorable but not essential
  • Strong organizational and secretarial skills
  • Experience in administrative duties such as managing insurance, maintaining records, and implementing decisions
  • Excellent communication skills for handling correspondence and stakeholder interactions
  • A very high attention to detail (you must want to get things right first time and every time)
  • Fast keyboard entry skills
  • Great presentation in a professional office environment
  • Excellent telephone manner (a good clear voice is essential)
  • Strong Microsoft Word skills
  • An ability to "
    think on the run

" and solve problems for people
- Good at following things up and not simply leaving things to chance
- A positive attitude to customer service, including always remembering – "
The client is always right"

so you will always be striving to keep clients happy

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