Nurse/Medical Receptionist
2 days ago
Nurse/Medical Receptionist – Skin Clinic | Robina, QLD
Location: Robina, Gold Coast
Job Type: Full-time
Salary: Competitive, based on experience
Start Date: Immediate
Join a Trusted Skin Clinic in the Heart of Robina
We are a busy, well-established skin clinic in Robina, specialising in advanced skin cancer treatments, skin cancer prevention, and cosmetic treatments. Our clinic has a large, multi-practitioner team and a loyal patient base, providing a fast-paced, dynamic environment where no two days are the same. We are seeking a versatile Medical Receptionist / Nurse to support our skin cancer services, combining front-of-house administration with clinical nursing responsibilities.
The Role:
This role includes both reception duties and clinical nursing responsibilities, primarily focused on the skin cancer side of the clinic. The successful candidate will be highly organised, tech savvy, and confident managing high patient volumes while providing exceptional care.
Key Responsibilities - Reception:
- Greet and assist patients with warmth, professionalism, and empathy
- Manage appointments, bookings and daily schedules for a busy, multi-practitioner clinic, ensuring smooth patient flow
- Answer phone and email enquiries promptly and discreetly
- Process payments, invoices and Medicare/private health claims. Complete end of day banking.
- Maintain accurate patient records using Xestro practice management software on Mac
- Support practitioners with administrative tasks and documentation
- Ensure cleanliness and presentation of the reception and waiting area
- Uphold confidentiality and compliance with clinic protocols
Key Responsibilities - Nursing
- Assisting Practice Doctors with surgical procedures
- Total Body Photography Mole Mapping
- Wound Care, suture removal
- Triage and Assessment of clients
- Sterilising and Lab management
- Medical stock ordering
- Maintain practice standards
- Mentor of students from time to time in their clinical placements.
- Take pride in the service you provide
You Will Bring:
- Nursing qualifications (EN/RN) with current registration
- Minimum 6–12 months experience in a medical or specialist clinic
- Strong tech skills, confident using Mac computers and clinical software (Xestro, Clinic to Cloud)
- At least 1 year of Medicare billing experience preferred
- Excellent communication, multitasking and organisational skills
- Calm, proactive approach in a busy, high-volume clinic
- Warm, patient-focused demeanour
- Australian citizenship or permanent residency status
What We Offer:
- A supportive and professional team culture
- Beautiful, modern clinic environment in a central Robina location
- Ongoing training and opportunities for development
- Stability in a long-standing, respected clinic
How to Apply:
Applications are only accepted via Seek. Please submit your resume and a brief cover letter outlining your relevant experience.
We appreciate all applications, however only shortlisted candidates will be contacted.
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