mobile clinic administrator

2 weeks ago

Carlton, Victoria, Australia BreastScreen Victoria Full time $60,000 - $80,000 per year

At BreastScreen Victoria we are dedicated to creating a meaningful impact. We foster an innovative, client-centric, and respectful workplace culture.

We are currently seeking an enthusiastic and customer-focused individual with previous customer service experience, to assist with client bookings, managing the appointment schedule and maintaining accurate and complete health records.

CLOSE DATE: 29 Aug 2025

POSITION TITLE: Mobile Clinic Administrator

EMPLOYMENT TYPE: Part time (0.6FTE)

LOCATION: Carlton

SELECTION CRITERIA:

  • At least 6 months' experience in a customer service, administrative assistant or receptionist role
  • Experience using computer systems and applications including Word, Excel and Teams.
  • Good communication and interpersonal skills in person and over the phone, with both cultural and LGBTIQA+ awareness; communicates information accurately and professionally.
  • Listen carefully to clients' needs; asks appropriate questions to confirm booking requirements; exercises sound judgement in scheduling; understands when to pass a query to another staff member.
  • Builds and sustains good working relationships; respects the perspectives of others., and
  • You have a methodical approach to work; delivers quality outcomes; takes time to review work.

POSITION SUMMARY:

We are offering a part-time role (0.6) FTE until 31 January 2026 working predominantly from our Carlton office.

As a Mobile Clinic Administrator, you will provide administrative assistance to clients and the Women's Health Mobile Clinic clinical and project staff and you will:

  • Respond to client calls, voice messages and call back forms.
  • Schedule appointments and send appointment SMSs and reminders.
  • Check that client information and data collection forms are completed.
  • Scan results into practice management software, mail hard copies to clients.
  • Coordinate supplies and consumables and arrange courier/delivery for these and clinic equipment.

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