Senior Luxury Jewellery Sales Consultant

7 days ago

Perth, Western Australia ecali fine jewellery Full time $70,000 - $120,000 per year

About the role

As a Senior Luxury Jewellery Sales Consultant at Ecali Fine Jewellery, you will be responsible for providing exceptional customer service and driving sales in our prestigious family-owned boutique in Subiaco. We are a small team who are very conscious of a work life / home life balance. This can be a full-time role or part time role and will be crucial in delivering an unparalleled shopping experience to our discerning clientele.

What you'll be doing

  • Engage with customers, understand their needs and preferences, and provide personalised recommendations
  • Build and maintain strong, long-term relationships with clients by delivering exceptional, personalised service.
  • Client relationship management experience is preferred to foster enduring relationships with both new and existing clients.
  • Act as a trusted advisor, guiding clients through significant emotional purchases such as engagement and wedding rings.
  • Demonstrate and explain the features and benefits of our exclusive jewellery collections
  • Process sales transactions and handle payments accurately
  • Maintain an impeccable store appearance and ensure product displays are visually appealing
  • Stay up-to-date with industry trends, new product launches, and brand messaging

What we're looking for

  • Minimum 3 years of sales experience in the luxury retail or jewellery industry
  • Experience in either luxury retail or jewellery industry is sufficient to meet our requirements
  • Weekend availability is required as part of your flexible working schedule.
  • Exceptional customer service skills and a passion for providing a premium shopping experience
  • Strong product knowledge and the ability to educate customers on the unique features of our jewellery
  • Comprehensive jewellery product training will be provided from the beginning as no prior product knowledge is required
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Attention to detail and a meticulous approach to maintaining store presentation standards
  • Flexible and adaptable
  • A team player who is willing to support colleagues and contribute to the overall success of the store
  • Valid work visa or Australian work rights are acceptable for this position.

What we offer

  • Competitive salary
  • Small team with a supportive and collaborative team environment
  • Provide a great work life / home life balance
  • Comprehensive product training and ongoing professional development
  • Employee discount on our exclusive jewellery collections

About us

Ecali Fine Jewellery is a family-owned manufacturing boutique, known for our exquisite craftsmanship and exceptional customer service. With a focus on ethical and sustainable practices, we are committed to providing our clients with the finest quality jewellery, an unparalleled shopping experience, while creating beautiful memories.

If you are passionate about luxury retail and eager to join a dynamic team, we encourage you to apply for this exciting opportunity.

Apply now

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