Accommodation Manager

4 days ago

Mount Isa, Australia Waymark Hotels Full time $90,000 - $120,000 per year

This role is based in Weipa, QLD, offering a very strong remuneration package and accommodation onsite

Located in the heart of Weipa in Queensland's Cape York Peninsula, our secluded waterfront location is surrounded by natural beauty and offers travellers, diners, and adventure seekers a unique dining and accommodation experience.

Our Offer:

  • Onsite accommodation provided & relocation assistance if required.
  • Opportunities for professional development in a growing hospitality group.
  • The chance to make the role your own, while developing and implementing processes that showcase your leadership skills

Be a key member of the senior management team, working closely with the Hotel Manager who shares your passion for exceptional guest experiences. Lead, mentor, and inspire a dedicated team who take pride in creating memorable moments for every guest, every time.

As an Accommodation Manager, your responsibilities will include:

  • Lead daily operations of the front office and housekeeping departments to ensure smooth functioning and exceptional guest experiences.
  • Plan, organise, and direct team members to maintain the highest standards of guest satisfaction.
  • Take ownership and develop streamlined processes, allowing you to shape and improve the way we operate.
  • Train new staff to meet required standards and ensure continuous development.
  • Proactively coordinate and manage all correspondence, including emails, information requests, and report preparation, ensuring timely responses.
  • Maintain and update attendance records and staff rosters accurately.
  • Track all debtors and follow up on payments to ensure financial accountability.
  • Assist staff in performing duties and efficiently accommodate all guest requests.
  • Ensure adherence to relevant legislation, regulations, and hotel policies and procedures.

Who we are looking for:

To be successful in the role, you will possess the following:

  • A formal qualification or have at least 2-3 years of relevant employment experience.
  • Accommodation Management experience in a hotel.
  • A positive, solutions-based focus with strong strategic thinking and the ability to forward plan successfully
  • Experience in coaching and developing a team with a passion for performance and development
  • Excellent time management skills
  • A desire to grow your skills and progress your leadership experience
  • The ability to work flexibly including on weekends
  • Previous experience with a PMS

If you think this opportunity interests and you have the right skillset, please 'Apply Now'.

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