National Manager

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

The health, safety and wellbeing of our team members and customers is our priority. The Safety team are vital in upholding that. We raise awareness. We give support and guidance around best practices. And we work together to co-create a happier, safer, and more energised workplace.

About the role:

We are looking for a National Injury Manager to lead a small team of Health and Wellbeing Advisors (focussing on early intervention Nationally) and support a broader group of state based Health and Wellbeing Advisors to improved injury management outcomes through specialist advice and guidance in relation to injury management and return to work plans. Reporting to the Head of Safety for Supermarkets, in this role you will need to be a strong communicator with excellent stakeholder engagement skills as you will be required to work in collaboration across the safety, operations and insurance teams with senior leaders.

Key responsibilities include:

• Lead a develop a small team of health and wellbeing advisors to implement early intervention strategies, manage issues and risks, and drive improvements in injury management performance
• Drive improved return to work measures through supporting a broader team of Health and Wellbeing Advisors who specialise in injury management and return to work outcomes for injured team members.
• Provide expert advice through identifying and interpreting complex issues, patterns and trends and make recommendations and improve injury management outcomes through alternative RTW strategies
• Drive alignment of the health and wellbeing team to ensure streamlined and best practice injury management support is provided to injured team members (claim and pre-claim support).
• In collaboration with the State Safety Managers, provide leadership, coaching and specialist advice to health and wellbeing advisors and senior leaders to assist them to manage complex workers compensation claims, return to work matters and adverse injury management performance.
• Monitoring performance against KPIs and providing practical guidance on how to achieve improvement targets set.

About you and your skills:

• 5-10 years experience in injury management and return to work experience (preferably in a self insurer)
• Demonstrated experience in leading small teams.
• Health related degree (Physiotherapy, Nursing, Occupational Therapy or related health science field) is a requirement.
• Strong stakeholder management, communication and relationship building
• Australian Drivers Licence
• Experience across multiple state jurisdictions would be an advantage

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 164896

Employment Type: Fixed Term