
Casual Medical Receptionist
2 weeks ago
About The Role
We have an opening in our amazing reception team. Casual with opening and closing shifts available. Our practice is expanding in hours and in GP numbers which requires a diverse range of hours which may suit a candidate looking for flexibility.
Duties will include but not limited to:
- Meet and greet patients and visitors
- Ensuring the reception and waiting areas remain presentable
- Ensuring medical records are managed confidentially and efficiently
- Working well as part of the team
- Manage phone enquiries and appointment questions
- Schedule appointments and patient billing
- Liaising with the whole team throughout the practice.
- General administration duties (scanning, filing, etc.)
- Collect and enter patient details into the system
- Supporting the whole team to ensure a smooth running practice.
The reception team report to the Principal GP.
About our practice
Flourish Medical Group is located in the heart of Traralgon.
Our opening hours will expand to 7:45am – 7pm Monday to Friday. The practice model brings the latest in healthcare to meet the patients needs with IT integration, flexible appointment times, comprehensive services but also to GPs with different ways in which to 'see' their patients, and nursing support around the clock. There are a number of specialised services onsite focusing on accessibility and serviceability of the community.
Our Values:
Diversity- To respect and embrace diversity when caring for patients from different backgrounds and cultures. To adhere to the highest professional standards and moral principles with a commitment to confidentiality, trust, transparency, and respect.
Innovation- To maintain the highest standards of health care by continually measuring and improving our outcomes. To innovate and seek better, more efficient ways to improve the lives of our patients.
Collaboration- To collaborate and share knowledge to benefit fellow care providers and patients.
Accountability- To promote staff responsibility, accountability, motivation, and morale and achieve a high-functioning, efficient general practice.
Compassion- To exceed our patients' expectations of comfort and convenience through compassion and efficiency. To provide world-class medical care in a supportive and friendly setting through clinical expertise, experience, and empathy
Essential Criteria:
- Medical reception experience preferred
- Must provide current driver's license
- Must be available to contribute to the weekend roster
- Excellent written and oral communication skills
- Excellent interpersonal skills with a commitment to customer service
- Experience with Best Practice Software is preferred
- Experience with Hotdoc will be favoured.
- Excellent organizational and time management skills
- Must be a fast learner and be keen to learn new skills
What you need to do now
We look forward to welcoming you to our passionate and dedicated team and we hope to thrive together into the future.
- Please submit your CV ( including at least 2 referees ) and cover letter to the Office Manager through seek website.
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