telecommunications supervisor

Melbourne, Full-time, Permanent

Calling all Data Cabling Supervisors – we want you

Be part of our newly formed VIC team, working on exciting projects for industry-leading clients

SYNDETICOM offers over 30 years of experience delivering quality installations and solutions to the digital infrastructure space. At Syndeticom, we specialise in designing, building, and supporting world-class digital infrastructure, spanning private networks, audio + visual communication, and mission-critical data centres. We are an expanding business focused on our people and our core values of Learn, Think, Grow, Connect. We are committed to providing cutting-edge solutions and services to our clients.

ABOUT THE ROLE

The AV Commissioning Engineer plays a crucial role in the successful delivery of audio-visual projects. This position works closely with programmers, project managers, and field technicians to ensure systems are commissioned accurately, documented thoroughly, and delivered to the highest quality standards.

You will be involved across the full project lifecycle from pre-deployment and testing through to client handover and training, ensuring all AV solutions meet client expectations, technical specifications, and compliance requirements.

TASKS AND RESPONSIBILITIES

Commissioning: Provide clear and accurate commissioning timelines; Providing pre-deployment commissioning of devices, with detailed documentation and labelling; Validating installation meets design criteria and documentation; IP network validation, troubleshooting and advice to network admins to aid in the deployment of high bandwidth multicast AV over IP; Device configuration to inspection test plan (ITP). Aid in the development of any new ITPs required.; Audio commissioning (tuning), using industry standard transfer function software; Troubleshooting of audio, video, lighting, network and control systems issues; Testing of AV systems to verify project requirements have been met within project timeframe.

Documentation: Work with the project team to develop a pre-commissioning checklist, providing a clear understanding of commissioning requirements and identifying any risks; documentation of commissioning process, issues, change management and escalations; accurate documentation of equipment configurations, passwords, serial numbers, MAC addresses, IP addresses, test results, commissioning sign offs and any other information relevant to AV system design.

Training: Training of clients on the use of the installed designs and systems; training and development of internal staff.

Quality Assurance: Regularly review and assess project installation quality against Syndeticom's quality and safety standard; assist with the development and improvement of processes relating to project quality, commissioning and programming.

SKILLS & EXPERIENCE

Bachelor's Degree highly desirable, ideally in an Engineering or IT discipline. Alternatively, Diploma in related fields

Optional but desirable experience with Programming – design and development of programming code i.e. AV systems incl. control, audio lighting or relevant systems

Minimum of 5 years on commissioning experience for Audio Visual projects

Experience deploying systems with Crestron, Extron, Q-Sys, Dante

Demonstrated customer service experience

Strong decision-making ability

Advanced internal communication

Layer 3 networking, including an understanding of IPV4, DHCP, IGMP, QoS, PTP, VLANs

Advanced written and verbal communication

Advanced internal communication

Strong analytical and problem-solving skills

Exceptional stakeholder management

Risk, issue and dependency management

Advanced Microsoft productivity suite skills

Proficiency with Microsoft Excel and working with numbers

HOW TO APPLY

Ready to make an impact? If you're a results-driven team player, and join us on our exciting journey at Syndeticom

Please submit your application, or email us directly