Human Resources Manager

1 day ago

North Strathfield, New South Wales, Australia Golden Heart Services Pty Ltd Full time $80,000 - $120,000 per year

Position: HR Manager

Type: Permanent Full-Time

Location: Hybrid – North Strathfield and WFH

About Us

Golden Heart Services is a thriving organisation dedicated to making a meaningful impact in the disability support industry. Our goal is to be a well-known and trusted provider by delivering top-quality support services and enhancing the lives of our customers living with a disability and their families. This is an exciting opportunity to contribute to our mission and play a vital role in the success of our organisation.

Our Mission & Values

At Golden Heart Services, we believe in creating a community where everyone shines bright—spreading kindness, empowering individuals, and making a meaningful difference, one golden-hearted moment at a time.

Key Responsibilities


• Lead and manage the HR function across the organisation, ensuring alignment with strategic goals and values


• Oversee recruitment, onboarding, and retention strategies to attract and retain top talent


• Develop and implement HR policies and procedures that support compliance with NDIS Practice Standards and SCHADS Award


• Provide guidance and support to managers on employee relations, performance management, and workforce planning


• Coordinate training and development initiatives to build staff capability and promote career growth


• Manage HR systems and maintain accurate employee records, contracts, and compliance documentation


• Drive employee engagement and wellbeing programs that foster a positive and inclusive workplace culture


• Monitor and report on HR metrics, including turnover, absenteeism, and training outcomes


• Ensure workplace health and safety practices are embedded across all teams


• Support organisational change initiatives and contribute to continuous improvement efforts


• Actively adapt to evolving organisational needs and external regulatory changes

Experience


• Proven experience in a senior HR role, preferably within the disability, healthcare, or community services sector


• Demonstrated success in managing HR operations in a multi-site environment

Skills & Competencies


• Leadership: Inspires and guides teams with empathy and strategic vision


• Compliance: Strong understanding of employment law, NDIS, and SCHADS Award


• Communication: Excellent interpersonal and written communication skills


• Problem-Solving: Proactive and solution-oriented approach to HR challenges


• Technology: Proficient in HRIS systems, Microsoft Office, and data reporting tools


• Systems Experience: Experience with Employment Hero and MYP CRM is highly regarded

Mandatory Requirements


• Current Australian Driver's Licence and access to a reliable, insured vehicle that can be used for work purposes


• Valid Working with Children Check (WWCC) for NSW


• Current NDIS Worker Screening Check

Desirable


• Degree or Diploma in Human Resources, Business, or related field


• Certificate IV in Disability or Community Services


• Certificate IV in Work Health and Safety


• Leadership & Management Certification

To apply, please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Only applicants with the right to work in Australia will be considered.

No agencies, please.

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