Senior Electronic/Telecommunication Specialist

Why are we hiring

With the continued growth of our company, we have an exciting, new opportunity for a Senior Electronic/Telecoms Specialist. This is a fantastic opportunity to learn, grow and help position the company for long term success.

About Us

For over 55 years, Scientific Devices Australia (SDA) has represented some of the world's leading timing, test and measurement brands — consistently introducing innovative technologies into the local market.  We provide solutions into the Defence, Telecoms, Power and Renewables, Finance, Transport, Aviation and Advanced Research sectors.

About the role

You will be providing technical support for a range of specialised electronic equipment, and equipment application requirements.  The role is highly adaptable depending on the specific projects and opportunities as they arise and will also include assisting with pre-sales.  This is primarily an onsite role based at our Oakleigh office.

Specific Tasks and Responsibilities

• Provide customer and team technical support for a range of specialised electronic equipment, and application requirements.
• Understanding the SDA Products Portfolio and their application across domains (e.g. Telecoms, Power and Renewables etc).
• Provide guidance, technical assistance and assurance of product solutions and equipment including  Pre – Delivery quality assurance and Post-Delivery support.
• Provide technical input to the Sales team in response to customer requirements and applications.
• Maintain the technology product portfolio and technical documentation including product features, software/ firmware updates/versions and roadmaps.
• Assist with management of Customer support contracts and other support requests (e.g. non contract repairs/replacements) including changes in the product portfolio.

Key Requirements

• Knowledge of synchronisation, time and frequency including NTP/PTP
• Broad understanding of test equipment and measurement devices.
• Experience in Network Design, Security and Architecture in telecoms, power, defence or related sector
• Knowledge of power systems/electronics and emerging energy trends – renewables, grid integration
• Ability to prioritise and manage workload with excellent attention to detail
• Ability to communicate effectively across the team.
• Experience in supporting and implementing network and telecommunication systems
• Ability to analyse and solve technical problems
• Awareness of industry standards and compliance requirements and emerging technologies in the electronics field
• A self-motivated person with a willingness to take the initiative and is committed to producing high-quality  solutions and outcomes for customers.

Desirable Requirements

• Understanding of emerging telecommunication industry standards and technologies (e.g. 5G, PTP)
• Highly developed understanding of MS-Office systems including Windows, Cloud services ( MS-Azure), virtual IP telephony and backup solutions.
• Understanding of network security and authentication hardening

Qualifications

• 5+ years industry experience in a similar environment
• Relevant technical  qualification: , i.e. Telco level 2/3 support experience and/or  Certificate III or IV in a related  technology or;
• Bachelor's degree in electronic engineering or related field

Benefits

• Attractive remuneration and discretionary bonuses
• Flexible working arrangements
• Friendly and supportive team with lots of opportunity for on-the-job training and growth
• Career Progression and training

How to Apply:

If you possess the qualifications and experience required to excel in this role and are excited about contributing to the advancement of the company, please submit your resume by selecting "Apply"