External Communications Advisor

About us

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

• Annual salary range:
  Commensurate with experience
• Employment type:
  Permanent / Ongoing
• Usual work location
  : 180 Lonsdale Street, Melbourne / Work from home

About the opportunity

Join VicRoads as an External Communications Advisor, a vital member of the Corporate Communications team. You will play a key role in protecting and enhancing the reputation of Registration and Licensing Services (RLS) by managing day-to-day media relations, implementing issue and crisis communications, and delivering proactive communication strategies.

Reporting to the Manager, Corporate Communications, you will collaborate closely with cross-functional teams to support strategic business objectives and ensure clear, consistent messaging across all channels.

About you

You are a seasoned external communications professional with at least five years' experience managing media relations, crisis communications, and strategic campaigns. You excel at clear, compelling messaging and thrive in fast-paced environments, collaborating effectively with stakeholders to protect and enhance organisational reputation.

• At least five years' experience in external communications or media relations, ideally in regulated environments
• Strong written and verbal communication skills, producing clear and engaging content
• Experience in crisis communication and managing sensitive issues
• Excellent organisational skills, able to manage multiple priorities with attention to detail
• Proven ability to build and maintain collaborative relationships with stakeholders
• Sound judgment and professionalism when handling confidential information
• Familiarity with tools like SharePoint, Campaign Monitor, and Canva

Our culture

Innovation powers progress, but it doesn't come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we're proud our workforce reflects the community we work for.

What we offer

• Salary packaging, Fitness Passport & discounts to hundreds of retailers
• Opportunities for professional and personal development
• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave

How to apply

We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application via the "Apply" button. Please note applications close Thursday 18th September 2025.

For a copy of the Position Description please email

Unfortunately, applications cannot be accepted via this email.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.
Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.