Regional Manager

Our connections with pets help us grow as people, from our Petstock people in our stores and offices, our Petstock foundation team, our equine specialists, and online brands, from Australia to New Zealand.

Join our passionate, knowledgeable, and down-to-earth team where we work hard and love what we do, making an impact for Pets, People and the Planet

We are on the look out for a strong leader who is a true retailer who lives and breathes retail and honed their skills in various leadership roles and now ready to take that next step.
 

Why is Petstock is the place for you.

• Free access to mental health, financial & wellbeing support services through our EAP service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• We're built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.

Job Description

The Regional Manager will provide leadership, guidance, and support to retail store teams across the region, empowering them to deliver exceptional service, expert advice, and meaningful value—while championing care for people, pets, and the planet.

A Peek Into Your Petstock Day

•  Lead & guide your team to achieve sales/KPIs & deliver world class customer service in their store
• Visits stores, providing feedback to assist with the ongoing improvement and success of their store
• Actively work with Store Managers in promoting induction and relevant training opportunities with their team
• Supporting stores with recruitment where required
• Support your Store Managers with stock & margin management along with stocktake, ensuring completed as directed by the Loss & Risk team
• Coach and mentor key staff in order to provide development and succession opportunities
• Support your Store Managers to recruit, onboard and induct high calibre new Team Members
• Monthly reporting/New store business cases where required
• Analyse in detail any opposition's stock mix, by product, volume, supplier, presentation to assist the Merchandise team to determine the appropriate stock mix and volume
• Strong safety mindset with commitment to create a culture of safety within your team

Do you have the below experience and looking to take the next step in your career?

•  Experience in retail management of multiple sites
• Demonstrated success in building sales and people management across multiple sites
• High degree of business & financial acumen
• Demonstrated ability to achieve and exceed sales targets across a defined region and number of stores
• Strong safety mindset with commitment to create a culture of safety within your team
• Ability to be flexible in order to meet changing work conditions
• Ability to prioritise and manage conflicting priorities
• Strong interpersonal skills and attention to detail
• Exceptional verbal and written communication skills
• A commitment to represent the interests of Petstock in areas related to the business, branding and animal care

If this is the opportunity you've been looking for and you love Pets as much as we do, apply today
 

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In our effort to support People, Pets & Planet, we're proud of the work our Foundation undertakes -  

Our diversity makes us are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.   

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.  Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community