Service Delivery Team Leader

7 days ago

Brisbane, Queensland, Australia Humanised Group Full time $100,000 - $120,000 per year

About the business;This organisation is a well-known name in within the QLD market and provides support for many within our state. They are a feel-good business that you can truely get behind About the position;This is a leadership-only role — no BAU tickets, no hands-on firefighting. You'll be focused on coaching, accountability, and rebuilding the foundations of a Service Desk that's ready to evolve.

They're on a journey toward their 10-year strategy, which includes innovation and new ways of working. But before they get to the "fun stuff," they need someone to clean up the ticketing environment, motivate the team, and build a culture of customer care.

  • Strictly leadership and management.
  • Build relationships with users and internal stakeholders.
  • 4 days in office (flexible start/finish times).
  • High autonomy, you'll get a solid induction, then be trusted to lead.

What's Needed;

  • A seasoned leader with a playbook for running a Service Desk.
  • Someone who's worked in budget-constrained environments and knows how to get creative with what's already in place.
  • A coach who can guide L1/L2 Engineers and develop their careers, hold them accountable, and help them understand their lane.
  • Experience working in environments where you have found solutions from what you have before having to go to new vendors
  • ITIL knowledge.

Interesting facts:

  • NFP Tax Benefits
  • Training provide
  • Free parking on site
  • Large IT team
  • Career progression, opportunity to fast track into an SDM role.

If this sounds of interest, please call Jareth on or email

  • State In-Field Team Leader

    2 days ago

    Brisbane, Queensland, Australia A TEAM Merchandising Full time $60,000 - $75,000 per year

    Full-Time- Part Time- Casual | Field-Based Role |National Merchandising TeamAbout UsATeam Merchandising partners with some of Australia's known brands and retailers, delivering exceptional merchandising, promotional, and compliance services.As our client portfolio continues to expand, we're looking for a hands-on State In-Field Team Leader to help support...

  • Team Leader

    1 week ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time $80,000 - $120,000 per year

    Former Customer Services Branch – Department of Transport and Main Roads (TMR). This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR...

  • Team Leader – Managed IT Services

    3 days ago

    Brisbane, Queensland, Australia Interwise IT Full time $90,000 - $120,000 per year

    About UsInterwise IT is a trusted Queensland-based Managed Service Provider supporting SMBs across SE Qld and Northern NSW. Operating since 2008, we've grown solely through referrals and reputation — not advertising. Our focus is long-term partnerships, consistency, and reliable delivery.We're now strengthening our structure and seeking a Team Leader to...

  • Service Delivery

    1 week ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time $80,000 - $120,000 per year

    Take hold of a monster opportunity and join our Member Business Enablement & Resolutions team as a Service Delivery Change Specialist. If you're a good fit for this role and live in Brisbane or Melbourne, we'd love you to apply.Why join us?You'll get 14% super as standard, to help your future come alive.Unleash your potential and build a career to be proud...

  • Team Leader

    1 week ago

    Brisbane, Queensland, Australia Trilogy Care Pty Ltd Full time $80,000 - $120,000 per year

    Help Us Shape the Future of Aged CareTrilogy Care is one of Australia's fastest-growing approved Home Care Package providers. Our innovative self-management model gives older Australians more choice, transparency, and value - so they can spend less on fees and more on the care they need.We're a vibrant, purpose-driven team dedicated to helping people live...

  • Food Service Team Leader

    2 weeks ago

    Brisbane, Queensland, Australia UnitingCare Health Full time $40,000 - $60,000 per year

    Food Services Team Leader – Gown & Glove Restaurant | The Wesley HospitalEmployment Term:  Permanent Full TimeLocation: Auchenflower – BrisbaneRemuneration: $35.32 p/hr + 12% Super + NFP Salary Packaging (save tax and increase your take home pay)Applications Close: 3rd of October 2025Make a meaningful difference with The Wesley Private HospitalThe...

  • Team Leader

    7 days ago

    Brisbane, Queensland, Australia Fyfe Company, LLC Full time $120,000 - $180,000 per year

    Middleton Group is a FYFE company. Fyfe is a leading Australian integrated engineering, environment, planning and survey firm with 700+ staff across Australia.Middleton engineers and project managers are dedicated to solving complex power and energy challenges through innovation, collaboration, and engineering excellence. Operating across key sectors...

  • Team Leader

    1 week ago

    Brisbane, Queensland, Australia Supportr Pty Ltd Full time $90,000 - $120,000 per year

    About the role Join Supportr as a part-time Team Leader based in Brisbane, QLD. In this vital role, you will lead a team of dedicated support workers who provide essential services to the aged and disability community. Your strategic direction and operational expertise will be instrumental in ensuring the efficient and high-quality delivery of care to our...

  • Service Leader

    7 days ago

    Brisbane, Queensland, Australia UnitingCare Community Full time $90,000 - $105,000 per year

    Service Leader | Family and Child Connect​ (FaCC) / Assessment and Service Connect (ASC) | RockhamptonEmployment Term: Permanent full-time opportunity (76 hours per fortnight)Location: RockhamptonRemuneration: $60.27 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)Make a meaningful difference with UnitingCare QueenslandAt...

  • Service Delivery Manager

    7 days ago

    Brisbane, Queensland, Australia Coforge Full time $120,000 - $180,000 per year

    Role: Service Delivery Manager InfrastructureJob Type: Full time/ContractLocation: BrisbaneExperience: 8+ yearsThe PositionThe Onsite IT Infrastructure Delivery Manager will be responsible for end-to-end delivery, governance, financial performance and delivery led growth. The role demands a strategic mindset with hands-on leadership across operations,...