Retail Shop Assistant
9 hours ago
Coval Group is one of Australia's leading private, family-owned businesses in the food distribution and 3PL logistics industry, via its subsidiaries Conga Foods, MaxFoods and Pakval. For over 75 years, we have been searching the globe for the finest foods and bringing back the best new flavours for Australians to discover and share. It's in our heritage to be passionate about food, family and friends. Our customers, staff and partners are our family and we take great pride in building genuine relationships.
Within our food businesses, our portfolio of strong brands includes many which have become household names. Moro, Squeaky Gate, Rana, Ocean Blue, Val Verde, Saclà, Zanetti and Sole Mare can be found in supermarkets and homes across the country. We take great pride in the quality and authenticity of our products.
Join our team
We are seeking an experienced Retail Sales Representative for a casual role based in Heidelberg West. The successful candidate will work in our retail store, providing excellent customer service, promoting products, and meeting sales targets.
The role:
- Greet customers and offer assistance with their shopping needs.
- Identify customer needs and recommend products that meet their requirements.
- Manage and maintain inventory levels and ensure products are available for sale.
- Respond to customer queries and concerns in a professional manner.
- Process sales transactions and handle cash and credit card payments.
- Meet and exceed sales targets and goals set by the store management.
- Stay up-to-date with product knowledge and trends.
- Resolve customer complaints and issues with empathy and tact.
- Assist in maintaining the store's visual merchandising standards.
- Participate in store events and promotions to boost sales.
What we're looking for:
- High school diploma or equivalent.
- Experience in retail sales or customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong organisational skills and attention to detail.
- Customer-focused with a positive and friendly attitude.
- Knowledge of sales principles and techniques.
- Able to work flexible hours, including saturdays and holidays.
- Computer literate, including familiarity with point-of-sale systems.
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