Business Administrator

5 days ago

Hobart, Tasmania, Australia Telstra Full time $60,000 - $100,000 per year

Business Administrator - Damage Cost Recovery

Drive Outcomes, Minimise Loss, and Build Lasting Partnerships

Are you ready to take on a pivotal role where your attention to detail, legal acumen, and ability to build relationships can make a real impact? As a Business Administrator - Damage Cost Recovery, you'll be at the heart of a high-performing team, ensuring that financial recoveries are managed efficiently and fairly, while also helping to safeguard critical infrastructure for Australia's leading telecommunications organisation.

What You'll Do

  • Lead Damage Claim Investigations: Take ownership of a portfolio of small damage claims, using advanced research and investigation techniques to gather facts, review evidence, and confirm details through a variety of digital tools.
  • Collaborate Across Stakeholders: Work closely with internal teams, property owners, councils, and third parties to ensure accurate, timely claim resolutions and to prevent future issues.
  • Apply Legal Expertise: Utilise your understanding of legal frameworks-including Common Law and the Telecommunications Act-to build robust claims, preserve evidence integrity, and maximise recovery success.
  • Negotiate and Resolve: Confidently negotiate settlements with insurers, solicitors, and other parties, always striving for fair and positive outcomes.
  • Educate and Prevent: Proactively engage with stakeholders to share best practices on preventing damage, such as promoting 'Before You Dig' initiatives.
  • Maintain High Standards: Ensure all records, databases, and systems are updated accurately, supporting audit requirements and continuous improvement.

What You Bring

  • Proven experience conducting legal research and managing evidence to build compelling cases.
  • Meticulous approach to detail
  • Strong written communication skills for preparing claims and managing disputes.
  • Ability to work seamlessly in a hybrid team environment and adapt quickly to new technologies.
  • Advanced proficiency in Office 365, especially Word, Excel, and Teams.
  • Excellent negotiation and stakeholder management skills.
  • Bonus: Familiarity with telecommunications networks and internal systems is a plus.

Success Means

  • Maximising cash recovery and resolving disputes efficiently.
  • Delivering timely, accurate settlements and maintaining best-in-class record-keeping.
  • Helping protect critical infrastructure through proactive education and stakeholder engagement.

If you're looking for a role where legal, analytical, and interpersonal skills can truly make a difference-while supporting a culture of excellence and innovation-this opportunity is for you. Apply now to help shape the future of infrastructure protection and cost recovery

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