Customer Service Manager

1 day ago

Wagga Wagga New South Wales, Australia Myer Full time $90,000 - $120,000 per year

As a Customer Service Manager at Myer Wagga you'll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You'll champion the Myer strategy, manage daily operations, and provide ongoing coaching and leadership to your team.

Reporting to the Assistant Store Manager and working closely with the broader leadership team, this pivotal role offers excellent opportunities for career progression and succession planning.

About The Role:

  • Lead and manage daily department operations to drive customer satisfaction and financial performance
  • Inspire and develop your team through effective coaching, feedback, and recognition
  • Foster a high-performance, customer-first culture by role modelling service excellence
  • Maximise team productivity through smart workforce planning and task delegation
  • Spend quality time on the floor to lead by example and gain valuable customer insights
  • Empower and mentor your team to become the next generation of Myer leaders.

About You:

  • Previous experience as a Retail Manager, Area Manager or similar, ideally in Retail or Department Store environment
  • Strong people leadership skills with a 'hands-on', collaborative approach
  • Demonstrated ability to drive team performance, meet KPIs and manage performance effectively
  • Customer focused with superior customer service skills
  • Strong commercial acumen and understanding of retail operations
  • Excellent time management and prioritisation skills

Benefits to you:

  • Be part of a supportive and dynamic leadership team
  • Access to career development and succession planning opportunities
  • Exciting Team Member discounts and exclusive offers
  • Access to volunteer, parental and lifestyle leave
  • Service Recognition, Inspirational People Awards, and more

Our management teams work across fortnightly rotating rosters to meet key store trading hours, including weekends and extended/peak trade (e.g. Black Friday and Christmas-New Years).

Apply now and take the next step in your retail leadership career

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

  • Digital Service Representative- Wagga Wagga

    1 week ago

    Wagga Wagga, New South Wales, Australia Service NSW Full time $62,500 - $100,000 per year

    Digital Service Representative SNSW Clerk Grade 2/3- starting annual salary $62,500 plus superannuation and leave loading Employment Type: Full Time- Ongoing Locations: Wagga WaggaWe're looking for passionate, customer-focused individuals to join our Wagga Wagga Service Centre as Digital Service Representatives.Please note: This recruitment will only be used...

  • Customer Service Officer

    1 week ago

    Wagga Wagga, New South Wales, Australia Wagga Wagga City Council Full time $30,000 - $40,000 per year

    Wehave an exciting opportunity within our dynamic and positive customer serviceteam to fill one (1) temporary, full-time position. If you are a motivated andhighly skilled individual with a passion for providing quality service in a fast-pacedenvironment, we would love to hear from youSix (6) month term contract.Temporary, full-time position (35 hours per...

  • Customer Service

    2 weeks ago

    Wagga Wagga, Australia HUNTERS1866 Full time

    We are seeking a motivated individual to join our clothing sales team. This is a customer-focused role working in a friendly and professional team. Duties will include: - Exceptional communication skills and enjoy contact with people - Be organised and systematic with excellent time management skills - Strong attention to detail - General customer service...

  • Customer Service Officer

    2 weeks ago

    Wagga Wagga, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Join a supportive team in our St Geroge Wagga Wagga branch**: - **Permanent part time role - 26 hours per week**: - **Customer service role working with the local community** The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the...

  • Customer Service Officer

    1 week ago

    Wagga Wagga, Australia City of Wagga Wagga Full time $104,000 - $130,000 per year

    Apply nowClosing date: 6/10/2025 11:59 PM AUS Eastern Standard TimeLocation: Civic Centre - 243 Baylis Street, Wagga Wagga NSW Wiradjuri CountryDepartment: Chief Operating Office (COO) - Customer ServiceEmployment type: Temporary Full-timeWork Arrangement: On-siteWe have an exciting opportunity within our dynamic and positive customer service team to fill...

  • Customer Service Coordinator

    7 days ago

    Wagga Wagga, Australia Coates Full time

    **The next step in your career starts here** - Permanent, full-time position - Monday to Friday, rotating rosters (7am - 3pm, 9am - 5pm etc) - Saturday morning shifts with overtime rates! As the first point of contact for customers at our Wagga Wagga branch, your number one goal will be to ensure that our customers receive the best possible service with...

  • Retail Customer Service Officer

    2 weeks ago

    Wagga Wagga, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail: Casual Customer Service

    1 week ago

    Wagga Wagga, Australia Telstra Full time $40,000 - $80,000 per year

    Employment TypeCasualClosing Date17 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant WAGGA WAGGAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Service Team Member

    2 weeks ago

    Wagga Wagga, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team Member

    2 weeks ago

    Wagga Wagga, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...