Customer Service Officer wagga Wagga

1 day ago

Wagga Wagga, Australia Baptistcare WA Full time

**Customer Service Officer |Wagga Wagga**:

- Wagga Wagga, NSW, Australia, 2650- Permanent Full-Time- Add To Favourites
- Favourite- **Permanent Full-time Opportunity | Immediate Start Available**:

- **Premier Retirement Village Nestled in Wagga Wagga**:

- **Join Our Team and Bring Joy to Our Residents' Lives**

Step into a rewarding career where your excellent customer service skills & positive attitude will brighten the days of our residents. Join us & be the heart of our community

**Your Role**:
Nestled on 55 acres of beautifully landscaped garden, The Grange Retirement Village is seeking a passionate and energetic Customer Services Officer to join the team on a permanent full-time basis.

As a Customer Service Officer, you'll assist the Village Manager in efficiently managing resources for the village. You will ensure excellent customer relations and positive outcomes for residents every single day.

Key Responsibilities (not limited to):

- Provide monthly statistics to the Village Manager.
- Raise/process invoices and check residents' fees fortnightly.
- Update residents' details in the Customer Management System.
- Book and coordinate functions and events to meet client interests.
- Liaise with suppliers, entertainers, and guest speakers.
- Answer telephone calls professionally and direct them as needed.
- Assist with sales and/or rental of units and send out information packs.
- Monitor and report changes in residents' conditions.
- Respond to family concerns and provide incidental support to residents/families.
- Perform general administration duties as required.

**About you**:

- Diploma/Degree relevant to the role or equivalent knowledge or experience.
- Demonstrated experience in Office Administration.
- Ability to meet deadlines and maintain organisation.
- Current Driver’s Licence.
- Effective written and verbal communication skills.
- Computer literacy in Word, Excel, and Outlook.
- Excellent customer service skills.
- Understanding, adaptability, consideration, and patience with older individuals and their needs.
- Experience in leisure and lifestyle activities - desirable.
- Sales experience - desirable.
- Genuine alignment to BaptistCare’s mission and values.

**About Us**:
BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT, and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

**BaptistCare - Transforming lives by expressing the love of Christ

  • Work Experience

    2 weeks ago

    Wagga Wagga, Australia City of Wagga Wagga Full time

    **Closing date**: 30/06/2025 11:59 PM AUS Eastern Standard Time **Location**: Wagga Wagga City Council **Department**: Civic Theatre **Employment type**: Voluntary Wagga Wagga Civic Theatre is offering six (6) places in our school work experience program to be held over the week 8 - 12 September 2025. About the program The work experience program is...

  • Assistant Principal, Mater Dei Primary, Wagga Wagga

    3 hours ago

    Wagga Wagga, New South Wales, Australia Catholic Education, Diocese of Wagga Wagga Full time $104,000 - $130,878 per year

    Mater Dei Primary Wagga WaggaCome and experience the heart of Mater Dei Catholic Primary School, nestled in the tranquil surroundings of Lake Albert. Our welcoming community is built on the Wagga Wagga Catholic Charter pillars of welcome, faith, service, and learning, offering students a holistic, faith-based education that nurtures their spiritual,...

  • Casual Wagga Leisure Hospitality Assistant

    3 days ago

    Wagga Wagga, Australia City of Wagga Wagga Full time

    If you have hospitality experience and are passionate about providing exceptional customer service, we would love to hear from youAs a Wagga Leisure Hospitality Assistant, you will provide quality hospitality service across all Council operated food and beverage venues (the Oasis Café, Jim Elphick Tennis Centre, Wagga Airport and the Livestock Marketing...

  • Multicultural Services Officer

    2 weeks ago

    Wagga Wagga, Australia City of Wagga Wagga Full time

    **Closing date**: 2/05/2025 11:59 PM AUS Eastern Standard Time **Location**: Wagga Wagga City Library - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country **Department**: Community Services - Library **Employment type**: Permanent Full-time **Join the Wagga Wagga City Library Team!** The Wagga Wagga City Library is entering into an exciting...

  • Customer Service Officer

    2 weeks ago

    Wagga Wagga, Australia City of Wagga Wagga Full time

    **Closing date**: 27/04/2025 11:59 PM AUS Eastern Standard Time **Location**: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country **Department**: Chief Operating Office (COO) - Customer Service **Employment type**: Permanent Full-time We have an exciting opportunity within our dynamic and positive customer service team to fill one...

  • Front Office

    2 days ago

    Wagga Wagga & Riverina, Australia Quest Wagga Wagga Full time $30,000 - $45,000 per year

    Join Our Team – Front Office Receptionist & HousekeepersLocation: Quest Wagga WaggaHourly Rate: $30 – $45Are you looking for a role in a professional, friendly, and supportive team environment? Quest Wagga Wagga is currently seeking Front Office Receptionists and Housekeepers to join our growing team. These are exciting opportunities to be part of one of...

  • Real Estate Positions

    2 days ago

    Wagga Wagga, Australia PRD Wagga Wagga Full time $49,900 - $153,824 per year

    Join the PRD Wagga Wagga Team – Multiple Roles AvailableAre you looking to take the next step in your real estate career — or perhaps start an exciting new one? PRD Wagga Wagga is on the hunt for motivated, professional, and personable individuals to join our growing team in a variety of positions:Client Care / Reception – Be the welcoming face and...

  • Cadet Environmental Officer

    2 weeks ago

    Wagga Wagga, Australia City of Wagga Wagga Full time

    **Closing date**: 31/07/2025 11:59 PM AUS Eastern Standard Time **Location**: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country **Department**: Community Services **Employment type**: Temporary Full-time **Work Arrangement**: On-site **Kickstart Your Environmental Career with Wagga Wagga City Council!** Are you a driven and...

  • Receptionist Wagga Wagga

    4 weeks ago

    Wagga Wagga, Australia For Purpose Aged Care Australia Full time

    Join to apply for the Receptionist Wagga Wagga role at For Purpose Aged Care Australia1 day ago Be among the first 25 applicantsJoin to apply for the Receptionist Wagga Wagga role at For Purpose Aged Care AustraliaGet AI-powered advice on this job and more exclusive features.A Friendly, Focused And Driven Team, We Look To Bring On Staff With The Right...

  • Business Support Officer

    6 days ago

    Wagga Wagga, Australia City of Wagga Wagga Full time

    **Closing date**: 15/09/2024 11:59 PM AUS Eastern Standard Time**Location**: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country**Department**: Regional Activation - City Growth and Regional Assets**Employment type**: Permanent Full-timeWagga Wagga City Council is seeking a personable, focused and motivated individual looking for an...