General Manager

24 hours ago


Melbourne, Victoria, Australia Project Controls Institute, Australia Full time $80,000 - $120,000 per year

Company Description

Project Controls Institute, Australia, operating under Australian Open Learning Pty Ltd, became a registered private training organisation in March 2022. Based in Melbourne, the institute specializes in offering the Diploma of Project Controls exclusively for domestic students, focusing on analytical skills and data-driven decision-making. With a curriculum designed to meet industry needs, the institute enhances career advancement for project control practitioners. Its qualified trainers possess extensive industry experience combined with vocational expertise, ensuring a professional and supportive learning environment. The institute values integrating industry insights with vocational education to deliver exceptional learning experiences.

Role Description

The General Manager is responsible for managing the operations of the training organisation in compliance with regulatory standards while driving sales and business growth. Key responsibilities include overseeing compliance with RTO standards, managing training programs, developing and executing sales strategies, and fostering strong relationships with stakeholders. The role requires leadership in guiding teams, identifying market opportunities, and ensuring customer satisfaction. This is a full-time hybrid role, based in Melbourne, VIC, with opportunities for remote work.

Required Qualifications & Skills

· Knowledge of Registered Training Organisation (RTO) compliance standards and experience in managing training programs.

· Exceptional skills in sales strategy development, business development, and client relationship management.

· Strong communication, leadership, and team management skills.

· Proficiency in project management principles and frameworks, with a focus on analytics and decision-making.

· Experience with educational course development, delivering student-focused solutions, and industry engagement.

· Ability to work in a hybrid role and adapt to changing work environments.

· Certificate IV in Training & Assessment (TAE40116 or later).

· Advanced qualification in education, management, or related field.

· Proven senior leadership experience in an RTO environment.

· Strong knowledge of VET Quality Framework, ESOS, AQF, and compliance standards.

· Experience in financial management and strategic business development.

· Excellent communication, stakeholder engagement, and leadership skills.

· Proficiency in LMS/ILR systems and compliance reporting tools.

Compliance Requirements

· National Police Check and Working with Children Check (where applicable).

· Fit and Proper Person requirements as per ASQA standards.

· Adherence to 2025 Standards for RTOs and continuous improvement obligations.

Key Performance Indicators (KPIs)

· Compliance audit scores and zero critical non-compliances.

· Achievement of learner outcome targets and satisfaction benchmarks.

· Financial performance against budget and revenue growth targets.

· Successful delivery of strategic projects and partnerships.


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