Roster Support Officer

At Eldercare, our purpose is simple but powerful: to deliver peace of mind with our care.

At Eldercare, we are committed to delivering exceptional care and support to older South Australians. As one of the state's leading not-for-profit aged care providers, we foster a compassionate and inclusive work environment where every team member is valued.

By joining Eldercare, you'll become part of a team that prioritises integrity, collaboration, and continuous improvement. With a strong focus on learning and development, we'll support you as you grow your career.

About the role:

• Conveniently located in Eastwood with onsite undercover parking
• Casual role - work across 5am - 1pm, 6am - 2pm, and 2pm - 10pm shifts
• Work within a supportive and collaborative team environment
• $41.24 per hour + casual loading + penalties + salary sacrifice benefits

We are seeking someone with excellent customer service and administrative skills to hit the ground running. As a natural problem solver, you will prioritise competing rostering needs to ensure each of our 13 residential aged care sites are adequately staffed to provide quality care. You will be responsible for taking unplanned leave calls from staff, processing their leave and finding coverage for the now vacant shift. In partnership with the Site Managers, you will monitor critical unfilled shifts and work with them to develop solutions that sometimes require out of the box thinking.

To be successful in this role, you will have:

• Extensive administration experience in a similar fast paced role
• Strong time management and organisational skills with the ability to assess, prioritise and deliver to the needs of multiple stakeholders
• Well-developed written and oral communication skills with demonstrated negotiation skills
• Excellent interpersonal skills with the ability to develop relationships and liaise with a wide range of internal and external stakeholders at all levels
• Experience in a rostering environment will be highly regarded (but not essential)

If you want to join our inspiring team, we can offer you:

• Attractive staff benefits such as salary packaging
• An opportunity to contribute to the care and quality of life for our residents
• Great team environment with variety in the role
• Modern facility with onsite parking

Eldercare encourages you to apply if you are a committed and results-driven individual who is passionate about delivering high-quality outcomes whilst modelling the behaviours underpinning Eldercare's values of respect, accountability and connection.

Please contact Nicole Laughton, Service Resourcing Manager at to learn more about this opportunity.

To view the Job and Person Specification for this role please email

We will be assessing applications and begin the interview process throughout the advertising period, so do not hesitate in submitting your application

To work for Eldercare, you are required to hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19.

Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, employees and volunteers to ensure they feel included and safe. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are welcomed, included and respected.

Eldercare encourages respectful relationships and does not accept any form of gender-based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.

All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.