Senior Project Officer

About the team

Located in the Environment, Heritage and Resilience Department, the Waste and Resource Recovery Branch is responsible for planning, operating and improving waste and resource recovery services around the city. The Waste and Resource Recovery Service Planning team is responsible for new services, trials and improvements to ensure that our services are financially and sustainably managed.

About your new role

An opportunity exists within the Waste and Resource Recovery Service Planning team to support some of our significant projects and new services or trials. Liaising with internal stakeholders, like Waste Collections and External Marketing services, as well as external stakeholders like strata managers and State Government – this role will be focused on implementing new organics recycling trials.

Responsibilities of the role include (but are not limited to):

• Support industry projects through the project lifecycle and gateway process
• Ensure you're across relevant legislation, regulations, policies and processes that impact new or current services
• Research and prepare a range of high-quality reports, presentations and correspondence, utilise investigative and critical analysis skills and make clear recommendations
• Ensuring customers are aware of new services and how City services properly
• Liaising with internal and external areas to ensure value-for-money services for our customers
• Investigating, analysing and problem-solving recycling and waste diversion issues to arrive at fit-for-purpose solutions
• Providing support to other members of the team where your projects have shared elements.

What you bring to your new role:

• You hold a Bachelor of Project Management, Bachelor of Business or a Bachelor of Environmental Management or Equivalent Knowledge
• Good verbal and written communication skills
• Strong system and technical knowledge
• Ability to work across multiple systems and interpret information from those for various stakeholders
• Ability to work well independently and as part of a team.

Be part of shaping the Gold Coast's future. The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.