Senior Project Manager

About your new role

As a Senior Project Manager, you will be responsible for the successful delivery of complex technical and business change initiatives, working within the City's established governance framework.

We have a number of key projects in the portfolio and are looking for outcome focussed project managers with good delivery discipline to drive these projects to successful completion

The projects are delivery ICT software upgrades and rollouts, ranging from business wide enterprise solutions to niche solutions for specific business areas.

This work will involve stakeholder engagement, planning, vendor management, change management, technical design/development/testing and adhering to our P3M methodologies and practices

You'll work closely with business stakeholders and technical teams to deliver solutions that streamline processes, strengthen service delivery, and enable long-term capability uplift.

For more information about the role and responsibilities, please view the position brief in the vacancy on our job board. To access this document, click the paperclip icon in the top right corner of the vacancy screen.

We're looking for people who have:

You thrive in complex environments where collaboration, adaptability and clear communication are essential to meet project success. You will be able to wear multiple hats, from managing senior stakeholders to drive vendors and support your project team, all while removing roadblocks and keeping the project on track.

To succeed in the role, you will have:

• Proven experience delivering ICT software projects
• Experience leading system upgrade or remediation projects
• Demonstrated ability to manage vendors, stakeholders and cross-functional teams to deliver agreed outcomes
• Experience overseeing ICT hardware, software and services procurement in a project environment
• Skills in managing scope, schedule, risks, issues and financial controls across concurrent workstreams
• An understanding of organisational change management practices to ensure correct application of OCM to drive adoption, ensuring smooth transition and ownership across business units
• High-level communication and negotiation skills, with the ability to influence and engage a wide range of stakeholders
• A proactive, solutions-focussed approach with strong leadership qualities and the ability to mentor teams
• Adaptability to shifting priorities and a commitment to continuous improvement and Agile practices.

Flexible work arrangements are available, allowing for approximately 50% work from home. While you will be required on-site each week to effectively manage stakeholders and project teams.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Ashley Shannon

Contact Email

Closing Date

Thursday 20th November 2025

Please note applications for all of our vacancies close at 10.00pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.