Receptionist / Front Office - Rowes Bay

4 days ago

Northern QLD, Australia Tasman Holiday Parks Full time $60,000 - $80,000 per year

About Us

Tasman Holiday Parks is shaking up the travel game as the fastest-growing owner, developer, and operator of holiday parks across Australia and New Zealand. We're redefining what it means to holiday - curating experiences, not just stays. With our Tasman Promise, we craft spaces where epic moments turn into lifelong memories. Every year, over 500,000 guests check into our 40+ stunning locations to unplug, recharge, and connect.

About the Role

We're looking for a welcoming, customer-focused Receptionist to join us on a casual basis at our beautiful Tasman Holiday Parks - Rowes Bay. In this role, you'll be the first smiling face our guests meet, assisting with check-ins, reservations, and providing helpful local information to ensure every stay is memorable.

You will be responsible for delivering a range of front-line reception services and ensuring that all enquiries, bookings, reservations and face-to-face interactions with customers are carried out effectively and courteously.

What We're Looking For

  • Experience in (or the ability to quickly master) booking systems - New Book would be extremely advantageous
  • Ability to establish and maintain strong and meaningful relationships with our guests and residents
  • Flexibility to work weekends and peak holiday periods is a must
  • A friendly and helpful manner to deliver a high level of customer service
  • Willingness to be a team player and help in different departments
  • Strong administration, written, verbal skills

Why Join Us?

Wherever we may be, one thing unifies Tasman Holiday Parks. It is our commitment to delivering our Tasman Promise. You will be joining a growing, driven and passionate team who value input and feedback from our team members.

We offer:

  • Ongoing opportunities for growth and professional development
  • Extensive benefits program including rewards, paid parental leave and volunteer leave
  • Generous accommodation discounts – across both NZ and AUS
  • The ability to be part of a successful and rapidly growing company
  • Access to our Employee Assistance Program for you and your family

Sound like you? If so, we would love to hear from you Please submit your Application as we will be reviewing and contacting Applicants as they come through.

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn't bring out your best, let us know by emailing We want you to shine, not shy away.

Tasman Holiday Parks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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