
Front Office Guest Service Agent
2 days ago
Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.
We have an exciting Full Time opportunity available for an experienced Guest Service Agent / Front Office Receptionist to join our team.
The Role
The key responsibilities include:
- Greeting all guests in a friendly, genuine and professional manner
- Check-in and check-out of guests
- Handling telephone and email enquiries and converting these to reservations
- Assisting in-house guests
- Finalising guest accounts
- Potential applicants must be available for a variety of shifts including mornings, evenings, weekends and Public Holidays.
The Ideal Candidate
The successful applicant will be required to demonstrate:
- A passion for providing friendly personalised service
- Reliable and able to work a flexible roster
- The ability to work independently, unsupervised and within a close knit team
- High attention to detail
- Personable and bright face to face and phone manner,
- Excellent communication, interpersonal and time management skills,
- Previous experience with Windows systems and Front Office reservation programs RMS (this would be advantageous),
- Previous experience with Front Office, Customer Service and/or Hospitality and Tourism qualifications will be highly regarded.
The Opportunity
- In return for your skills, expertise and dedication, you will be provided with a competitive industry hourly rate, free on-site car parking, uniforms and discounts for accommodation.
Job Type: Full-time
Pay: $56,000.00 – $62,000.00 per year
Benefits:
- Employee discount
Application Question(s):
- Do you have working restrictions to work in Australia?
Experience:
- front office : 2 years (Preferred)
Work Location: In person
-
Front Office Guest Service Agent
3 days ago
Ascot, Australia Quest Serviced Apartments Full timeQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...
-
Front Office Guest Service Agent
3 days ago
Ascot, Queensland, Australia Quest Serviced Apartment Full time $45,000 - $60,000 per yearQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates, and is...
-
Guest Service Agent
7 days ago
Ascot, Australia Quest Serviced Apartments Full timeQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...
-
Guest Service Agent
2 weeks ago
Ascot, Australia Quest Serviced Apartments Full timeQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...
-
Guest Service Agent
2 days ago
Ascot, Australia Quest Serviced Apartments Full timeQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...
-
Guest Service Agent
1 day ago
Cairns QLD, Australia KBC Group Full time $1,690 - $2,345 per yearWe are seeking an enthusiastic and experienced Guest Service Agent (Receptionist) to join our team at our 82-room hotel in Cairns.About the RoleAs the first point of contact for our guests, you will play a key role in ensuring an exceptional guest experience from check-in to check-out. You'll work closely with our team to deliver friendly, professional, and...
-
Guest Service Agent
1 day ago
Northern QLD, Australia The Ville Resort-Casino Full time $40,000 - $60,000 per yearJoin Our TeamAre you passionate about providing exceptional customer experiences? Do you have a warm and welcoming personality that leaves a lasting impression on guests? We are seeking a Guest Service Agent to join our Hotel Front Office team in a permanent part time capacity, to ensure each, and every guest has a memorable experience.The Role As a Guest...
-
Front Office Receptionist
3 days ago
Ascot, Australia quest ascot Full timeQuest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...
-
Guest Service Agent
3 days ago
Northern QLD, Australia Grand Hotel Townsville Full time $45,000 - $60,000 per yearTownsville's multi award winning 106 room Grand Hotel and Apartments Townsville is looking to recruit a customer service superstar to join our front desk/ guest service team in a casual Guest Service Agent/Hotel Receptionist Role. We pride ourselves on delivering good old fashioned genuine service, does this sound like you? Great communication skills,...
-
Guest Service Agent
1 day ago
Palm Cove QLD, Australia Alamanda Palm Cove By Lancemore Full time $40,000 - $60,000 per yearAdvance your customer service/administration careerWork with a great team in an exceptionally beautiful locationCasual roleWe have a great opportunity for an outgoing and service focused Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our stunning Alamanda Palm Cove Hotel.ABOUT THE ROLE:Help deliver exceptional...