Homelessness Support Worker

Beyond Housing is committed to the vision of ending homelessness and are driven by values of Advocacy, Fairness, Innovation, Quality and Collaboration to achieve this vision.  If you are passionate and have experience working with vulnerable and disadvantaged people, then we could be the employer for you.

Beyond Housing is seeking a Homelessness Support Worker who is committed to working with people who are homeless or at risk of homelessness. The support worker provides assistance with accessing crisis, transitional and long-term housing; completes referrals to support services; provides assistance with applying to the Victorian Housing Register and advocacy.

This position is being offered as max term contract with an expected duration of 12 months. The position is full-time, 38 hours per week based in our Wangaratta Office.

The Role

The Homelessness Support Worker will work to provide:

• Information, referral and support to assist families and individuals to find short term and long term sustainable housing.
• High volume service delivery responding to and assessing the needs of homeless people, many of whom are in housing crisis.
• Information on housing opportunities and referral to specialist services.
• Information and support to renters who are at risk of losing their tenancies.

The Benefits

If you are seeking an employer that values a harmonious work/life balance, we could be the employer for you.

• Flexible work arrangements with the opportunity to apply for a WFH arrangement (Hybrid)
• Exercise during work hours. Up to two paid exercise breaks a week during your ordinary work hours.
• Health & wellbeing reimbursements. Claim up to $450.00 a year back for any health & wellbeing related expenses
• Employee Assistance Program providing independent, free, confidential support for you and members of your family
• Option to purchase additional leave
• Bonus Christmas Leave Day for all team members
• Up to 7 weeks paid parental leave for eligible employees
• Ongoing training and professional development opportunities (including access to financial support and study)

Pay & Conditions

In return for your dedication, experience and professionalism, Beyond Housing offer:

• Attractive Total Salary Package of $88,090 - $94,788 (based on Social, Community, Home Care and Disability Services Industry Award 2010, Level 4)

Additional:

• With the ability to maximise your take home pay with Salary Packaging - up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
• 12% Superannuation

About You

To be successful in this role you will have the following:

• Excellent IT and administrative skills including MS Office and Outlook
• Well-developed communication and negotiation skills
• A commitment to delivering excellent customer service
• Excellent time management skills with an attention to detail
• Ability to work as part of as busy team
• Compassion and an understanding of the principles of social justice
• A current driver's licence
• Experience within the social, housing or community sectors will be highly regarded.

Applications

For a copy of the Position Description please refer to our website Join Our Team - BeyondHousing

Applications close at 5pm Monday 29th September 2025. Any queries should be directed to the Human Resources Coordinator, Sarah Biggs on To apply, please send your resume and cover letter to

The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe organisation.

Aboriginal and Torres Strait Islander peoples and people of culturally diverse backgrounds are encouraged to apply.