Service Advisor

4 days ago

Yarra Valley High Country, Australia McRae Motors Full time $104,000 - $130,878 per year

Are you looking for a new start with a locally owned company? McRae Motors Wodonga is a large multi franchised family operated motor dealership covering the greater Albury-Wodonga area. We are now seeking the right candidate, with a strong focus on customer service, to join our successful Service team in the role of Service Advisor / Customer Service Officer.

Reporting to the Service Manager your day to day duties will include:

  • Acting as the main point of contact for all customer enquiries
  • Greeting customers face to face and over the phone
  • Writing and invoicing customer paperwork in a timely manner
  • Following up and liaising with customers about their car servicing requirements
  • Updating customers on their service or repair work throughout the day
  • Booking customers into our computer system for servicing and repair work
  • Follow our internal processes and procedures

The successful applicant must have:

  • Excellent communication skills oral and written
  • Be punctual with a strong work ethic
  • Be customer focused
  • Able to meet timelines and work in a busy environment
  • Be able to start at 7.30 am Monday to Friday
  • Previous experience, while not necessary will be viewed favourably
  • Effective time management, with the ability to multi-task

Benefits and Perks:

  • On-going training and support
  • Excellent work environment and conditions with a friendly team
  • NO weekend work

This role is vital to the dealership's success and customer retention. Each day you will be required to deliver an exceptional experience in a high paced environment.

The successful applicant will receive a competitive salary and a team orientated commission structure.

McRae Motors is a community minded, family owned business which prides itself on being an employer of choice throughout  Albury-Wodonga region.

If you think this role is for you, please send us your resume by clicking on the link below.

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