Work Order Manager

2 weeks ago

Canberra, ACT, Australia Swan Global WLL Full time $90,000 - $120,000 per year

Hiring Work Order Manager

Salary- TBD

Key Responsibilities:

· Work Order Planning & Scheduling

· Receive and prioritize work orders (routine maintenance, emergency repairs, inspections).

· Assign tasks to in-house crews/subcontractors based on:

o Urgency (e.g., potholes vs. scheduled drainage cleaning).

o Resource availability (equipment, manpower, permits).

· Coordinate with Planning Engineer to align with long-term maintenance programs.

· Field Execution & Compliance

  • Ensure 100% work order closure within Ashghal's SLA timeframes (e.g., 24h for critical repairs).
  • Verify quality of work (jointly with QA/QC Team) against QCS 2014 standards.
  • Monitor HSE compliance (e.g., permits for hot works near oil/gas zones).

· Digital & Reporting Systems

o Maintain CMMS (Computerized Maintenance Management System) for:

o Real-time work order tracking (e.g., SAP, Maximo).

o Historical data analysis (trends in pavement failures, drainage blockages).

o Generate daily/weekly reports for QBC/Ashghal on:

o Backlog (aging work orders).

o Productivity (man-hours per task).

· Stakeholder Coordination

  • Liaise with Traffic Ops Manager for lane closures/diversions.
  • Escalate delays (e.g., material shortages) to the Project Controls Manager.
  • Interface with QatarEnergy for work near Dukhan Field access roads.

· Mandatory Requirements:

· Education:

o Bachelor's in Civil Engineering, Diploma (2 years) Construction Management, or related field (WHED-recognized).

o MMUP/UPDA Certification (Grade C or above for engineers).

· Experience:

o 10+ years in work order/maintenance management, with 5+ years in roads/highway O&M.

o Oil and gas EPC or construction projects experiences is preferred.

o International experience outside MENA (preferred in desert/remote environments).

· Technical Skills:

o Advanced CMMS proficiency (e.g., Oracle Unifier, Ashghal's systems).

o Knowledge of FIDIC contracts and performance-based O&M.

Job Type: Full-time

Ability to commute/relocate:

  • Australian Capital Territory, ACT: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have experience in roads/highway O&M?

Work Authorisation:

  • Australia (Preferred)

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