Administrator

4 days ago

Remote, Australia Garage & Gates Australia Full time $55,000 - $65,000 per year

Garage & Gates Australia is a trusted provider of premium garage door and gate automation solutions across residential and commercial sectors. Our company is committed to delivering exceptional customer service, high-quality workmanship, and reliable after-sales support. Due to continued growth, we are seeking a professional and highly organised Administrator to join our team.

About the Role

The Administrator will play a vital role in supporting the day-to-day operations of the business, ensuring the efficient coordination of administrative processes and field service activities. This position requires excellent attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

  • Manage incoming phone calls, emails, and customer enquiries in a professional manner
  • Schedule and dispatch jobs using ServiceM8, ensuring efficient allocation of technicians
  • Prepare and issue quotations, invoices, and other job-related documentation
  • Coordinate supplier orders, deliveries, and inventory management
  • Maintain accurate customer, supplier, and project records
  • Provide administrative support to management and field staff
  • Assist with data entry, purchase orders, and general bookkeeping tasks
  • Ensure compliance with company policies, procedures, and safety documentation
  • Perform general office duties including filing, correspondence, and reporting

Skills and Experience

  • Previous experience in an administrative, office management, or coordination role (essential)
  • Strong organisational and time management skills with the ability to prioritise tasks effectively
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience using ServiceM8 or similar job management systems (highly regarded)
  • High attention to detail and accuracy
  • Ability to work independently and collaboratively within a small team environment
  • A positive, professional, and proactive attitude

What We Offer

  • Competitive remuneration commensurate with experience
  • Supportive and collaborative team culture
  • Stable, long-term opportunity within a growing business
  • Variety in day-to-day tasks with opportunities for professional growth

Job Type: Full-time

Pay: $55,000.00 – $65,000.00 per year

Benefits:

  • Work from home

Work Location: Remote

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