Employment Support Officer

About the position

As an Employment Support Officer at Ability WA, you will play a vital role in supporting people with disability to thrive in the workplace. This includes individuals who are currently employed, those who have recently secured a job, and those whose employment may be at risk due to the impact of their disability.

You will provide tailored, on-the-job support for participants undertaking Work Experience Placements and Work Trials, ensuring they have the tools and guidance needed to succeed. Your work will be aligned with the principles and practices of Inclusive Employment Australia (IEA), helping participants build sustainable employment pathways and achieve their career goals.

This position is a Permanent Full-Time position based in Perth's Eastern suburbs.

As an Employment Support Officer, you will:

• Provide individualised, on the job support for customers based on their Job Plan and ensure that their needs for support such as transport and skills training as well as verbal and physical assistance are met
• Identify priority customers and implement agreed responsibilities according to the Job Plan to maintain their employment
• Update Job Plans and maintain customer's documentation and records to the required standard
• Liaise with employers, customer's families, and co-workers to maintain satisfactory job requirements
• Actively contribute to ensure consistency and excellence in all services including achievement of employment goals, program's success, and positive working relationship
• Participate in professional service development sessions and operational planning
• Assist and comply in the compilation of work procedures and instructions and keep them relevant to the quality system

Benefits

Our employees are deeply connected with our vision and work passionately to support our customers to achieve their goals.

Along with a caring and values-drive culture, we have some great benefits:

• Non-profit organisation salary packaging benefits up to a maximum of $18,550
• 3 wellness days (pro-rata)
• Leave loading, paid parental leave, return from parental leave bonuses and an employee assistance program
• Flexible working arrangements
• A genuine and supportive team culture

About You

What we'll need to help kick-start your journey with us:

• A relevant post-secondary or tertiary qualification
• Experience providing direct support and assistance to people, in disability or Government funded employment services
• Strong written and verbal communication skills with an ability to tailor communication styles to audience
• High level of priority management and problem solving skills
• Ability to demonstrate understanding of the National Standards for Disability Services, the philosophy of Community Inclusion and the practice of actively supporting people with disabilities to achieve their goals
• Current Working with Children Check, National Police Clearance no older than 6 months, Current Driver's Licence, NDIS Workers Orientation Module, NDIS Worker Screening check and COVID-19 Vaccination Certificate

At Ability WA, we care about finding the right people to join us hence encourage you to apply even if you don't meet 100% of our selection requirements.

To Apply

If you like what we're about and think you'll be a good fit, we'd love to meet you

Click apply to submit your application including a resume and cover letter outlining your suitability for this position.

Questions?

Feel free to contact:

Kadj Veloo on or 

Applications closing date: Friday 31 October 2025

Please note: this position may be filled prior to the closing date, as we will begin shortlisting candidates immediately.

Who is Ability WA?

We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA's leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff.

'We reserve the right to extend or withdraw this advertisement prior to the closing date'

Ability WA is committed to empowering all people to realise their abilities and thrive in their communities. We embrace the unique strengths of every person within our organisation and welcome people of all backgrounds, abilities, gender identities, ethnicities and cultures as we continue to grow our diverse workforce.