Talent Acquisition and HR Officer

Are you passionate about creating meaningful partnerships that drive positive social impact?
We're seeking a vibrant and eager talent professional to build and showcase a recruitment strategy that will complement our mission of supporting individuals and families through essential human services. In this role, you'll have the opportunity to connect creativity, organisation, strategy and prior knowledge together to enhance talent acquisition and general HR practice at Direct Care Resources (DCR). This role will suit a candidate who is well-organised, thrives establishing initiatives and prides in strong relationship management. If you're a connector, a strategist, and a believer in people-first growth, we'd love to hear from you.

About Direct Care Resources
Direct Care Resources is a well-established care provider in Southeast Queensland, with a focus on supported independent living, community access, and child protection services. With over 27 years of experience in the industry, the organisation is dedicated to participant care, health, safety, and well-being. We deliver holistic care to children and young people, with a strong commitment to ensuring they are safe, supported, and empowered to have their voices heard.

Key Responsibilities
Talent Acquisition

• Manage the end-to-end recruitment cycle from job posting, candidate screenings, talent pool management, interview bookings, reference checks, compliance checks and issuing contractual offers.
• Empower hiring managers and provide recruitment advice, influence and support, striving for best practice recruitment outcomes.
• Organising and conducting recruitment activities and mandatory induction training.

Talent Strategy

• Collaborate with key stakeholders and support in developing and implementing a growth-driven recruitment process and strategy aligned to business development goals and business needs.
• Champion the development and creation of an EVP – a creative opportunity that will focus on our competitive advantages, benefits, branding and organisational values.
• Maximise existing recruitment channels and pipelines to secure skilled candidates.

HR Administration/Support

• Manage the HR Inbox and action all items in a timely manner.
• Collaborate with our Care Operations, Rostering and Payroll teams to track and manage the workforce for operational, reporting, documentation and compliance purposes.
• Support the WFM team in any other duties associated with DCR business objectives.

The successful candidate will possess:

• Proven experience in end-to-end recruitment and general HR Administration.
• Excellence in communication with a talent for engaging with diverse stakeholders and building long-term relationships.
• The will to build a thorough understanding of recruiting for the needs of our clients, and clearly communicating mandatory working requirements
• Strong understanding of clinical environments and the NDIS/disability sector (preferred)
• Strong proficiency in Microsoft Office and HRIS platforms such as JobAdder, BambooHR is experience highly regarded
• Degree qualified preferred

In return, we offer:

• To join a HR team that has a high level of collaboration and exciting opportunities to initiate and implement initiatives within the organisation.
• Room to make a role that is by design, offering professional growth and expanding beyond limits
• Monthly celebrations for our team members
• A fully accessible 24/7 EAP provides extended services to you and your family
• Discounted Good Life Gym membership
• Located in the beautiful East side of Brisbane – no need to deal with extended commutes

Direct Care Resources is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.