SA Linehaul Allocator

Hawk Logistics is a privately owned transport and logistics company specialising in refrigerated freight. Beginning in 2011 with one truck the business has grown rapidly continuing to provide subcontractor services to some of Australia's largest transport companies as well as having a portfolio of direct customers.

We are looking for an experienced Transport Linehaul Allocator based at our Dry Creek depot to take ownership and control over running the day-to-day operations working within our South Australian Operations Team.

Join us and be a part of a thriving company that puts its people at the heart of its success.

About You:

• Ability to perform in a fast-paced environment.
• Strong knowledge of the South Australian road network.
• Ability to build strong customer relations and offer a high level of customer service.
• Excellent communication skills.
• Attention to detail and have a sense of urgency.
• Minimum 3 years of experience within the logistics industry.
• Experience within the refrigerated transport sector desired.

About the Role:

• Hawk Logistics is a privately owned transport and logistics company specialising in refrigerated freight. Beginning in 2011 with one truck the business has grown rapidly continuing to provide subcontractor services to some of Australia's largest transport companies as well as having a portfolio of direct customers.

We are looking for an experienced Transport Linehaul Allocator based at our Dry Creek depot to take ownership and control over running the day-to-day operations working within our South Australian Operations Team.

Must have at least 2 years' experience as an Allocator.
- Sunday to Thursday Roster 11am - 7pm

Your responsibilities will include:

• Planning and allocating all freight movements in our Transport Management System
• Daily allocation of drivers to all loads.
• Communicating to daily rosters to drivers
• Coordinating preloading of trailers
• Proactively communicating to customers when there are delivery issues
• Responding to all customer enquiries with a sense of urgency including arrival times or late deliveries via email and over the phone.
• Building a strong working relationship with our customers
• Maintaining system records for all loads completed with resource details updated
• Planning and managing driver hours to ensure our practices abide by the National Heavy Vehicle Law (NHVL).
• Escalating any safety or compliance issues to management and assisting with incident management as necessary.
• Coordinating with the Fleet Manager to ensure vehicles are taken off the road for repairs as necessary.
• Coordinating breakdown recovery with the Fleet Manager
• Ensuring drivers complete internal paperwork daily as required such as Pre Trip Inspections Run Sheets and National Work Diaries to business standards
• Ensuring drivers demonstrate safe work practices at all times
• Managing the performance of each driver including taking action with drivers to improve individual performance or escalating driver performance to management.

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What we can offer

If you have the above qualities, we can offer you:

• An opportunity to grow and prosper within a successful business.
• A friendly supportive team environment, with a terrific work culture.
• Becoming part of a fast paced, growing and dynamic business.

Want this opportunity?

To be successful in this position, your application should include a cover letter, you will need excellent communication skills, time management, have an eye for detail and have a commitment to high quality outcomes. You will need to be passionate and have a willingness to develop your career in the logistics industry.