General Manager

3 days ago

Pokolbin NSW, Australia Elysia Wellness Retreat Full time $120,000 - $180,000 per year

Company Description

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Elysia Wellness Retreat, part of the Minor Hotel Group, offers a transformative escape from the chaos of everyday life in the heart of Hunter Valley. Through yoga, meditation, spa treatments, and nutritious cuisine, we empower individuals to rejuvenate their mind, body, and spirit.

Job Description

Lead the repositioning of our iconic brand and drive operational excellence in this exciting new role.

What You'll Do:

  • Collaborate with brand and marketing teams to define target segments and brand positioning.
  • Oversee property operations, leading onsite teams and aligning with corporate functions.
  • Develop and execute programs aligned with the refreshed Elysia brand and guest profiles.
  • Partner with teams to set brand standards and enhance guest experience to boost NPS.
  • Revamp Food & Beverage offerings and launch the Elysia restaurant for public and patron use.
  • Work with commercial teams to create annual action plans.
  • Drive upselling and sundry sales strategies across retail and rooms.
  • Identify and introduce high-profit market segments.

Qualifications

To be successful in this role you will require the following skills, experience and qualifications:

  • Bachelor's degree in Business or related field.
  • 5+ years in a similar role, with proven success in developing and scaling wellness programs.
  • Strong financial management skills, with experience overseeing wellness or property program budgets.
  • Proven change management expertise, delivering timely support and guiding teams through transitions.
  • Exceptional leadership and team management, inspiring and motivating diverse teams.
  • Excellent communication skills, adept at building relationships with internal and external stakeholders.
  • Strong analytical and problem-solving abilities.

Additional Information

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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