Food & Beverage Supervisor

Company Description

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

We require a dynamic and professional Food & Beverage Supervisor to join our Food and Beverage team on a full time basis at Oaks Cypress Lakes Resort.

This position will predominantly be required to work evening shifts, and the successful candidate will also need to be available to work weekends as required.

Key Responsibilities Include:

• Ensure smooth and efficient daily floor operations of the restaurant and bar.
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients.
• Liaise with the kitchen during service periods to ensure quality service and presentation.
• Supervise, train and assist Food & Beverage Attendants.
• Monitor and maintain stock levels, ensuring adequate supplies and assisting with ordering where necessary.
• Uphold and enforce health, safety and hygiene standards in all food and beverage areas.
• Handle guest feedback and resolve issues promptly and professionally.
• Support the Food and Beverage Manager in daily administrative tasks and reporting.

Hourly Rates

Monday - Friday: $29.88 per hour + super + penalties after 7pm

Saturday: $37.35 per hour + super + penalties after 7pm

Sunday: $44.82 per hour + super + penalties after 7pm

Qualifications

To be a success in this position, you will have:

• 12+ months supervisory experience gained in a similar role
• 3 years experience working within a restaurant or hotel environment
• A current RSA certificate
• Solid understanding of alcohol (preferred but not essential)
• Excellent written and verbal communication skills.
• Exceptional customer service skills and an unwavering positive attitude.
• A high level of self-motivation and confidence.
• Diploma in Hospitality Management or similar (preferred but not essential)
• Availability to work evenings and weekends

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.