Cancer Council Liaison

Cancer Council Liaison – Albury Wodonga Regional Cancer Centre

Cancer Council NSW is Australia's leading cancer organisation, and our vision is to change the path of cancer and make sure no one walks alone. We are dedicated to meaningful careers where you will not only change the lives and futures of people affected by cancer, but you will work in a multi-award awarding winning culturally connected environment.

About us:

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that nothing feels better than doing work you really care about. As Australia's leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you'll know that each day the work you're doing will positively impact people in your life and Australia.

Together, we will work towards our goal of a cancer free future, while at the same time encouraging you to get the most out of your life with a supportive environment anchored in flexibility, physical and mental wellbeing to bring out the best of what makes you uniquely you. CCNSW we're here for meaningful careers that feel good.

About the team:

The Cancer Council Liaisons are part of the Cancer Support and Navigation Team, which consist of experienced health professionals.

The Cancer Support and Navigation Team sits within the Cancer Information and Support Division. The Division aims to empower and support people affected by cancer, so that no-one need face cancer alone. This Division assists people as they navigate the cancer journey, easing their emotional and practical burdens and helping them make informed decisions.

Based in cancer centres across NSW, Cancer Council Liaisons provide information, service navigation and emotional support to people affected by cancer. The positions are established in partnership with Local Health Districts.

About the role:

Working alongside the cancer services team at Albury Wodonga Regional Cancer Centre (AWRCC), the key purpose of the Cancer Council Liaison position is to provide face to face information, service navigation, and emotional support to people affected by cancer. The position complements the existing cancer services and ensures that people have access to cancer information and services in the right place, at the right time.

This position is offered as a full-time contract for a duration of 6 months.

Key responsibilities of the role:

•Provide cancer patients and/or carers of AWRCC with information and navigation to AWRCC and community-based cancer services.

•Provide short term emotional support to patients and/or carers affected by cancer.

•Build strong and effective relationships with oncology health professionals at AWRCC to establish referral pathways to and from the health service and ensure the scope of the Liaison role complements existing services.

•Keep oncology health professionals informed about supportive care programs and services, and patient outcomes.

•Implement communication strategies to raise the profile of CCNSW supportive care programs and services and establish CCNSW as a trusted, evidence-based organisation.

•Work closely with other community cancer service providers to reduce duplication and connect patients to the most appropriate hospital based, local and out of area supportive care programs and services.

•Identify the opportunities to improve access to supportive care programs and services for AWRCC patients and their families/carers, focusing on population groups experiencing poorer cancer outcomes.

•Undertake quality assurance and service training in CCNSW's Information and Support phone line and be willing to provide flexible support to the service.

•Use Cancer Council's Client Relationship Management and reporting systems to collect agreed minimum data and report against key performance indicators.

•Attend all training, development and organisational engagements opportunities as required by both CCNSW and AWRCC.

•Demonstrate a client centric culture by actively working to improve our understanding of client needs and enhance the client experience across our staff and services.

•Work Health and Safety - Follow all Cancer Council health and safety policies and procedures - Report all known or observed hazards to Manager or Supervisor - Take reasonable care at work to ensure your own and others' safety

•Any other duties that may be required to meet the needs of the organisation.

About you,

Essential:

•Qualifications in nursing or allied health. Current registration with APHRA (nurse/radiation therapist/physiotherapist /psychologist) or tertiary qualification which provides eligibility to the relevant professional association (social work/dietetics).

•Demonstrated understanding of the supportive care needs of people affected by cancer.

•Experience working with and providing support to people experiencing high levels of distress

•Experience assessing patient or client needs and making appropriate referrals to health professionals and services.

•Demonstrated ability to engage and develop effective relationships with health professionals, community services, and non-government organisations.

•Previous experience working in a clinical environment, preferably oncology.

•Strong communication skills including experience presenting to both professional and community audiences.

•Experience implementing programs and/or services to improve health outcomes

•Demonstrated skills in improving systems and processes.

•Experience using client management databases and computer literacy in Microsoft Office suite of programs – Outlook, Word, Excel, and PowerPoint.

•Flexibility to attend training and other engagements at Cancer Council Woolloomooloo office and across AWRCC as required.

•Compliance with NSW Department of Health 'Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases' policy directive as a Category A position.

•Current Class C driver's valid license and willingness to travel across the district.

Desirable:

•Experience developing the public profile of an organisation or program.

•Experience managing projects and change.

About the benefits:

•Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

•Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award.

•Additional performance-based leave available.

•Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.

•Discounts available for everyday expenses such as private health, retail and fitness

CCNSW is an inclusive place to volunteer and work.  We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work.  As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people and other diverse groups.

If you require any adjustments to submit your application, please get in touch with Blayze Thomas at 

Apply online by visiting our website directly, copying the following link  then click on the role title and submit your cover letter and resume.

Please note, the health and safety of our people is a priority for us, our employees and volunteers are strongly recommended to be up to date with their COVID vaccination.

Job ad closes 16/10/2025