Human Resources Assistant

Melbourne, Australia (Remote)

About us

Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, engage and serve members and donors through innovative software solutions. Our portfolio of products includes the iMIS Engagement Management System, TopClass Learning Management System, OpenWater Application and Review, and Clowder Mobile. Together, we help our clients achieve great things.

About our position

The HR Assistant is responsible for supporting the HR department in day-to-day operations, ensuring smooth and efficient HR processes while contributing to and fostering employee engagement in the Asia-Pacific Rim region. This position is a key member of our Australian team, providing administrative and operational support to help us attract, engage, and retain talented employees across our region. This role is responsible for a wide range of HR administration tasks — from recruitment and onboarding to employee engagement and compliance — while ensuring a high standard of accuracy, confidentiality, and professionalism.

What you'll be doing

• Maintaining accurate and up-to-date HR files, records, and documentation, including entering and managing employee information in the local HR Information System (and other systems), ensuring all information is accurate and up-to-date, and running reports on employee data to inform HR strategy.
• Answering routine questions from employees and applicants relative to standard HR policies, procedures, and benefits, escalating complex matters as required.
• Assisting with the administration of employee benefits and entitlements, including superannuation, leave management, and other statutory requirements.
• Supporting recruitment activities such as advertising roles, scheduling interviews, conducting reference checks, and coordinating onboarding activities for Australian new hires.
• Helping ensure compliance with Fair Work requirements, relevant legislation, company policies, training requirements, and continuing education.
• Planning and executing (remotely as necessary) global employee engagement events such as company-wide virtual meetings, employee recognition events, happy hours, holiday parties, etc.
• Providing general administrative support, including answering telephone calls to the main company number, handling mail and courier requests, and distributing messages and mail as necessary for appropriate handling and processing.
• Coordinating the distribution of birthday and anniversary gift cards and holiday gifts to employees in the region.
• Assisting with annual budgeting process by tracking expenses throughout the year, submitting invoices for timely payment, and reviewing accounting records to ensure expenses are properly allocated.
• Arranging and coordinating business travel for Australian employees and assisting with related travel visa requirements.
  Performing other duties and job responsibilities as may be assigned from time to time.

What we want you to have

• Bachelor's degree in Business, Human Resources, or related field
• 3+ years of relevant experience in an HR department or other similar role; experience in a global company preferred
• Excellent interpersonal skills, with the ability to handle sensitive information confidentially and manage confidential situations with tact, professionalism, and diplomacy
• Strong communication skills, both verbal and written
• Extremely organized and detail-oriented with the ability to prioritize tasks and track assignments effectively
• Ability to manage tight deadlines and manage multiple projects simultaneously in a fast-paced, results-oriented environment
• Comprehensive knowledge of employment law and other government compliance regulations
• Ability to work independently as well as collaboratively as part of a team
• Proficiency in Microsoft applications, including Word, Outlook, PowerPoint, and Excel
  Familiarity with HRIS tools, with experience with ADP Workforce Now preferred

What we offer

At ASI, we've forged an employee-first culture, fostering a dynamic and cohesive environment where collaboration thrives, and continuous improvement is our focus. Over the past 30 years, we've established a solid foundation for long-term success by empowering our team to challenge the status quo and driving positive change by encouraging new ideas, fresh perspectives, and positive attitudes. We recognize that every employee can make a meaningful impact, and we're committed to investing in our people and providing opportunities for professional development and career advancement. In addition to a competitive base salary and bonuses for eligible positions, we offer the following employee benefits:

• Wellness Benefits
• Opportunities for Professional Growth and Development

• Flexible Remote Work

• Volunteer Time Off

• Study Leave
  Employee Assistance Program

Join our team and positively impact thousands of ASI customers around the world

ASI for All

ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category. Applicants requiring accommodation in the application and/or interview process should notify the ASI Human Resources Department at .

If you or someone you know may be interested in this position, please have them apply here .