Business Analyst

About the Agency

As the steward for digitally enabling Australia's health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person-centred, connected healthcare. Our responsibilities span national digital health services and systems, including My Health Record, Electronic Prescriptions, and my health App.

About the Division

When you step into our Digital Solutions Division, your creativity and analytical skills become an integral part of shaping our national digital health ecosystem. We're leading the way in shaping the digital landscape, establishing connectivity standards, and designing user-friendly interfaces. As custodians of this ecosystem, we manage products through comprehensive analysis, innovative architecture, and user-centric design. Your expertise will be instrumental in crafting a seamless digital health journey. This is your opportunity to leave a lasting imprint in the realm digital health.

About the Role

The Business Analyst is responsible for delivering conformance service functions within the Connected Care branch. This role will be a full-time, ongoing APS6 opportunity that is available for an immediate start. The Business Analyst works closely with key stakeholders to develop and document business requirements aligned with the portfolio's vision.

This position involves applying sound judgment and decision-making to address issues, drive product design changes, and support strategic objectives. Operating under broad direction, the role requires a high level of autonomy and collaboration to manage complex service delivery and problem-solving activities.

Key Responsibilities

• Conduct detailed requirement analysis and produce clear documentation
• Perform risk assessments to inform decision-making
• Develop and document business processes to support service delivery
• Create and maintain conformance artefacts in line with the Conformance Framework
• Support the delivery of conformance services, ensuring alignment with established standards
• Communicate effectively with internal and external stakeholders
• Collaborate with project managers to facilitate successful project outcomes

Skills and Experience

• Proven experience as a Business Analyst, with a strong track record in delivering complex service.
• Demonstrated capability in gathering and documenting requirements, conducting risk assessments, and developing business processes.
• Experience in developing and maintaining requirement artefacts aligned with structured frameworks.
• Strong communication skills and ability to engage effectively with internal and external stakeholders.
• Familiarity with digital health project delivery and working knowledge of standards such as HL7 CDA, V2, and FHIR is highly regarded.

For all queries relating to the responsibilities of the position, please contact Yuki Yu at

Our Benefits

• Ask us about our
  salary increases
  , annual performance reviews and superannuation employer contribution of 15.4%.
• Salary packaging
  (also known as salary sacrifice) is available.
• Annual Christmas closedown
  – with no leave deduction
• Our
  Wellbeing Sessions & Employee Assistance Program
  will give you the best opportunity to balance work and life.
• Work From Home & Attractive Flexible Working Arrangements
  : All staff can apply for flexible work arrangements that offer a range of options for how, when and where you work.
• Collaborative workspaces
  with new technology available within central locations.
• Agency Study bank
  : Our employees are eligible for financial assistance up to 100% of costs and up to 7.5 hours per week study leave as per our study assistance guidelines.
• Generous leave
  opportunities including Parental (primary & secondary), compassionate, Aboriginal & Torres Strait Islander Leave, Cultural, Emergency Response, Defence, Half Pay option, and Portability of leave across most State and Federal government agencies.
• Accumulate flextime
  for hours performed in addition to ordinary hours of work. This can go towards leave.

Notes
: Order of Merit: Applicants rated as suitable will be placed in a merit pool that may be used to fill similar ongoing or non-ongoing positions throughout the Agency for up to 18 months.

Eligibility

• Ability to obtain and maintain a Baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency.
• Ability to obtain and maintain national police check.
• Australian Citizenship is a condition of eligibility.

Application

To apply for the role, please submit your resume and a cover letter (1 page maximum) addressing the skills and experience requirements above and outlined in the position description. Please contact the recruitment team at with queries relating to the application process