Bathroom & Tiles

2 hours ago

Australia QLD Other Manager 2IC Full time $80,000 - $120,000 per year

Manager / 2IC – Bathrooms & Tiles | Harvey Norman Bundall

Employment Type: Full-Time
Location: Bundall, QLD
Salary: Guaranteed base earnings + attractive commission

Join Harvey Norman – Australia's leading home and lifestyle retailer – in a leadership role that blends customer service excellence, team management, and operational oversight.

We're seeking a passionate and driven Manager/2IC to support the success of our Bathrooms & Tiles department. You'll lead by example, inspire your team, and ensure every customer receives Great Service, Always

Industry experience is highly regarded but not essential – we value leadership, initiative, and a strong retail mindset.

Key Responsibilities

Leadership & Operations

  • Drive sales and gross profit targets
  • Lead, train, and support staff in company policies and procedures
  • Coordinate in-store promotions and merchandising
  • Ensure all sales processes are completed thoroughly
  • Maintain store security, keyholder coordination, and housekeeping standards
  • Communicate with suppliers and manage faulty stock returns

Customer Service Excellence

  • Act as a key point of contact for customers
  • Deliver tailored solutions and exceptional service
  • Represent the brand professionally and proactively manage expectations
  • Maintain product knowledge and engage with customer needs
What You'll Bring
  • 2–5 years retail experience
  • Previous management experience in a retail environment
  • Strong customer service and interpersonal skills
  • High attention to detail and a proactive approach to leadership
What We Offer
  • Generous staff discounts
  • Attractive commission and incentive-based rewards
  • Career progression opportunities within a trusted national brand
  • A supportive and positive team environment

If you're ready to lead with confidence and grow your career in a dynamic retail setting, apply now and become a key part of our Bundall success story.

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