Corporate Apps Team Lead

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at 

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients. Be a part of a strategic Microsoft partnership that provides you with opportunities to deepen your expertise and work at the cutting-edge of technology.

What you will be doing

The Corporate Applications Team Lead is a hands-on technical lead role, responsible for leading a small team of onshore and offshore members, with a key focus on supporting Finance and Supply Chain applications for a high-profile client in the Watercare industry.

This Adelaide-based role requires working on-site with the client at least two days per week. This is a fantastic opportunity to join a close-knit team, with a brilliant end customer environment. If you are eager to develop your leadership capabilities, grow your career and expand your technical knowledge in a hybrid work environment, this could be the perfect role for you

What are your key responsibilities

·       Be the first escalation point for supported applications and triage incoming requests to appropriate team members.

·       Monitor system availability, report service interruptions, and ensure compliance with SLA standards.

·       Maintain ticket hygiene and ensure accurate time logging in accordance with company policy.

·       Lead the development and maintenance of technical documentation, including knowledge base articles and support resources.

·       Lead change management activities, including preparing, reviewing and presenting changes in CAB meetings.

·       Provide guidance on ITIL practices and ensure effective resource utilization across the team.

·       Lead regular reviews of non-standard requests, identify operational risks, and surface opportunities for additional billable work.

·       Foster a high-performance culture through continuous feedback, recognition, and process improvement initiatives.

·       Lead and contribute to software development initiatives by designing, coding, testing, and debugging complex components, while collaborating with team members through design reviews and technical discussions

·       Provide domain expertise and technical leadership across the development lifecycle—including requirements definition, production support, and technology evaluation—while driving innovation, resolving complex challenges, and promoting best practices.

The skills you will bring

·       Approximately years of relevant work experience, with a minimum of 2 in a leadership role.

·       Proven experience in a client facing role with a strong understanding of stakeholder & vendor management, communication, escalation, reporting and governance.

·       Technically adept with midrange or web applications.

·       Intermediate level understanding of midrange deployments/platforms in enterprise environments.

·       Proven experience with ITIL practices and/or certified in ITIL v3 or ITIL 4 Foundations.

·       Strong proficiency in one or more software languages, particularly SQL.

·       Familiarity with software development methodology and best practices.

·       Strong communication skills with the ability to articulate clearly and with minimal use of technical jargon.

·       Experience with finance and supply chain applications, experience with Ellipse and Oracle ERP is highly desirable.

Your working environment

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include; 

• Extensive resources to support your onboarding and continual development including DXC University

• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC

• More time to do the things you love with flexible leave options, including purchased leave

• Take time to give back with charitable and emergency services volunteer days

• Well-being matters to us and our Employee Assistance Program is there to support you and your family

• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.