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Sales and Customer Service Representative

2 weeks ago

Padstow, New South Wales, Australia Pioneer Learning Academy Full time $25,000 - $30,000 per year

Sales & Customer Service Role | Help Families Unlock Their Kids' Potential

Introduction:

Do you love connecting with people, building trust, and making a real impact? At Pioneer Education, we help students across NSW excel in Maths, English, and Science. We're now looking for a driven Sales & Customer Service Representative to join our Padstow team and guide families towards the right tutoring solutions for their children.

What's In It For You?

  • Flexible, casual hours – ideal for students or part-time workers
  • Ongoing training and mentorship in sales, communication, and leadership
  • Career growth opportunities with exposure to strategy and management
  • Supportive team culture + staff discounts on tutoring programs
  • Be part of a company making a real difference in kids' futures

Your Role:

  • Speak with parents (warm leads) and recommend the right tutoring programs
  • Build genuine connections and guide families through enrolments
  • Handle objections with confidence around costs, scheduling, and benefits
  • Deliver excellent customer service to keep families engaged and satisfied

What We're Looking For:

  • Sales or customer service experience (education background a plus)
  • Confident communicator with persuasion and objection-handling skills
  • Must hold (or be eligible for) a Working With Children Check (WWCC)
  • Availability: weekdays 3–7pm and Saturdays 8am–4:30pm at our Padstow centre

How to Apply:

Step 1: Apply with your resume via Indeed.

Step 2: Shortlisted candidates will be contacted for a short phone interview.

Step 3: Successful applicants will be invited to a face-to-face interview at our Padstow centre.

Job Type: Casual

Pay: $25.00 – $30.00 per hour

Expected hours: 12 – 20 per week

Benefits:

  • Employee discount
  • Employee mentoring program

Work Authorisation:

  • Australia (Required)

Work Location: In person