Full Time Boutique Manager

2 days ago

Melbourne, Victoria, Australia sarah gardner fine jewellery Full time $90,000 - $120,000 per year

We're Hiring: Jewellery Boutique Manager – Sarah Gardner Fine Jewellery

Are you passionate about fine jewellery and exceptional customer service? Do you have a flair for leadership, sales, and creating unforgettable client experiences? Sarah Gardner Fine Jewellery is looking for an enthusiastic and experienced Boutique Manager to lead our elegant Melbourne store.

About Us

At Sarah Gardner Fine Jewellery, we craft one of a kind, unique pieces with a focus on Australian gemstones, particularly opals and sapphires. Our boutique is a space where beauty, creativity, and genuine client relationships come together.

The Role

As Boutique Manager, you will be the face of our Melbourne store—leading a small team, driving sales, and ensuring every customer enjoys a warm, memorable experience. Your love for jewellery, attention to detail, and ability to inspire those around you will make you a perfect fit.

Key Responsibilities:

  • Lead and motivate the boutique team to meet and exceed sales targets
  • Deliver outstanding, personalised customer service and aftercare to our loyal clients
  • Manage daily store operations, inventory, and visual merchandising
  • Foster lasting relationships with clients, including bespoke and bridal services
  • Coordinate with HQ on stock, marketing initiatives, and product launches
  • Maintain a beautiful and welcoming boutique environment at all times

About You:

  • Proven experience in luxury retail, preferably fine jewellery
  • Strong leadership and communication skills
  • Customer-centric, with a passion for storytelling and service
  • Highly organised with excellent attention to detail
  • Confident using business software including Xero and Shopify
  • A love for fine jewellery and a keen eye for aesthetics

What We Offer:

  • A beautiful working environment in the heart of Melbourne
  • Competitive salary + performance incentives
  • Staff discounts on stunning jewellery
  • Opportunities for growth within a growing Australian brand
  • The chance to be part of a warm, supportive, and creative team

Ready to Sparkle?

If you're excited to lead with passion and represent a brand known for craftsmanship and next level customer experience, we'd love to hear from you.

Apply now with your CV and a short cover letter telling us why you're the perfect fit.

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