Technical Business Analyst

2 weeks ago

Brisbane, Queensland, Australia Suncorp Group Full time $80,000 - $120,000 per year
  • Lead digital transformation across Claims & Correspondence platforms
  • Flexible hybrid working with career development opportunities
  • Brisbane

About the Role

As a Technical Business Analyst, you'll collaborate with cross-functional teams to deliver digital solutions that enhance customer experience across Claims & Correspondence platforms. You'll bridge the gap between business needs and technology delivery, driving strategic outcomes in a dynamic environment.

What You'll Do

  • Translate business vision into actionable specifications and requirements that guide delivery teams
  • Champion customer-centric digital solutions by analysing and validating business processes and systems
  • Facilitate workshops and solution design sessions to support Agile delivery
  • Guide stakeholders through UAT and post-implementation changes to ensure successful outcomes
  • Build strong relationships across Technology & Operations, corporate functions, and external vendors
  • Apply analytical techniques to identify opportunities and deliver impactful solutions

What You'll Bring

  • Comparable experience of at least 3+ years in a technical role
  • Experience in Agile delivery, including user stories, acceptance criteria, and ceremonies
  • Previous experience working with software development teams
  • Proficient in tools such as Jira, Confluence, and SmartCOMM
  • Strong problem-solving and solution design capabilities, with a focus on customer outcomes

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits:

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

Advertised: 29 Sep 2025 AUS Eastern Standard Time

Applications close: 13 Oct 2025 AUS Eastern Daylight Time

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