Correspondence Officer, Queensland Health

The purpose of this role is to comprehensively support the Executive Director Mental Health Alcohol and Other Drugs Branch and senior manager(s) in the execution of their responsibilities by providing executive/secretarial and administrative support, advice and assistance including making decisions in their absence.

What you'll do

• Manage, prioritise and track the workflow allocation, registration, preparation and monitoring of all incoming and outgoing executive correspondence, briefings, submissions and other documentation.
• Review and critically evaluate responses to all ministerial, cabinet, executive and other correspondence to ensure adequacy of content, quality and standard of presentation and compatibility with government and organisational standards and guidelines.
• Liaise, negotiate and consult with divisional officers to ensure responses to requests are timely and meet content, style and format requirements.
• Lead the coordination, collation and completion of estimates briefs and documentation for MHAODB.
• Manage work in a complex, high pressure and high-volume environment, prioritising and coordinating competing priorities within required timeframes.
• Establish and maintain effective relationships with all stakeholders including staff of the MHAODB, Clinical Excellence Queensland, Queensland Health, other Queensland Departments and agencies, and non-government agencies.
• Maintain sensitivity and confidentiality during all interactions and liaisons with staff and stakeholders.
• Assist with the management of information and a range of other tasks associated with the work of the Office of the Executive Director, MHAODB.
• Participate in a workplace environment in line with quality human resource management practices including employment equity, anti-discrimination, occupational health and safety, and ethical behaviour.
• Perform high level technical functions requiring advanced computer and keyboard skills in a range of systems, including office packages (e.g., Word/Excel, PowerPoint), email systems (e.g., Microsoft Teams/Outlook).
• Perform administrative functions and other duties as directed by the Executive Director Mental Health Alcohol and Other Drugs.

About you

• Highly developed interpersonal and both written and verbal communication skills, including the ability to liaise and consult effectively with personnel at all levels both internal and external to the organisation.
• Well-developed organisational and administrative skills, with a demonstrated ability to prioritise to meet competing demands and business needs with a high level of attention to detail.
• Demonstrated and highly developed interpersonal, consultation and other communication skills, particularly tact, discretion, sensitivity, and confidentiality required to work with senior management and staff alike.
• Ability to coordinate multiple tasks within agreed priorities, times, and accountabilities.
• High level skills in written communication and an ability to work in a team environment

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing & development

• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.