Sales Assistant

2 weeks ago

West End, Queensland, Australia Sasha Clothing Pty Ltd Full time

Location: Brisbane, Australia (Melbourne applicants are also welcome)

Employment Type: Full-time

About Us

We are an international fashion brand with wholesale branches in Sydney, Melbourne, Brisbane, and Los Angeles (USA). Our mission is to deliver high-quality products and exceptional customer service. Join our passionate team and be part of an exciting global journey in the fashion industry.

We are currently seeking a Sales Assistant for our Brisbane branch. If you are based in Melbourne, we are also interested in hearing from you for future opportunities.

Requirements

  • Fluent in English and Chinese (both written and spoken) – this is essential
  • Strong communication and organizational skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in Microsoft Office; experience with inventory/order systems is a plus
  • Proactive team player with attention to detail
  • Previous experience in sales or customer service is an advantage

Key Responsibilities

  • Process customer orders and issue invoices in the system
  • Communicate with customers regarding stock availability, pricing, deposits, and payments
  • Coordinate with production and warehouse teams to track order progress and delivery schedules
  • Maintain accurate product and order information
  • Assist in the showroom with customer visits and sales
  • Respond promptly to customer emails and internal team messages
  • Support picking, packing, and delivery during busy periods
  • Distribute new arrival images to customers and follow up on payments and delivery updates
  • Check inventory levels and communicate restock or shortage information
  • Handle customer returns and issue credit notes
  • Prepare sales reports, weekly updates, and monthly cash reports
  • Organize new arrivals and assist with collection launches or promotions
  • Maintain organized records of invoices, orders, and shipping documents
  • Support reconciliation between sales, warehouse, and accounting departments

Why Join Us?

  • Supportive and collaborative team environment
  • Opportunities for growth and career development
  • Be part of an international fashion brand with exciting projects
  • Generous staff discounts
  • Quarterly company gift cards

How to apply

If you're ready to take on a new challenge and make a significant impact, apply now to join our team  Please click 'Apply' to send your resume through.

For further information or any questions please contact Yvonne: 

Salary commensurate based on experience and qualifications. Please note only successful candidates will be contacted for an interview.

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