 
						Internal Sales
1 week ago
Job Description – Internal Sales (MEGAFIX)
About Us
MEGAFIX is a WA family-owned fastener and fixing solutions company, supplying OEMs, mining, and infrastructure contractors. We pride ourselves on fast responses, personal service, and always finding a solution. We strive for success led by a strong team culture and our values:
GSD -
Keep it simple, remove complexity, just get it done.
Find a Way -
Think differently and back yourself, leave no stone unturned.
Do the Right Thing -
Be genuine, act with integrity, be honest, and always turn up.
Play as a Team -
Know your role, train hard, put your hand up, and act for the greater good.
Position: Internal Sales
Reports to:
 Internal Sales Team Leader
Location:
 32 Irwin St, Bellevue WA 6056
Employment Type:
 Full-time
Key Responsibilities
- Quotes & Orders
- Prepare accurate and on-time quotes.
- Process sales orders with precision and speed. 
- Customer Communication & Support 
- Communicate clearly and professionally with customers at all times.
- Escalate or resolve customer complaints quickly and effectively. 
- Follow-Up & Sales Growth 
- Relentlessly follow up on all quotes to drive conversions.
- Conduct a 
 Daily Hour of Power
 : outbound calls to existing customers to maintain relationships and uncover new opportunities.
- Administration & Systems 
- Ensure all data entry is accurate and efficient within the ERP system.
- Maintain complete and clear customer records. 
- Teamwork & Development 
- Collaborate with BDMs, warehouse, purchasing, and support teams to deliver excellent service.
- Participate in continuous training via the 
 MEGAFIX Academy
 to build product knowledge and skills.
Skills & Experience
- Previous experience in 
 internal sales, customer service, or account support
 (industrial, construction, or trade background preferred).
- Strong accuracy in quoting, order processing, and data entry.
- Excellent communication skills across phone, email, and face-to-face.
- Proficiency with ERP/CRM systems and Microsoft Office.
- Proven ability to prioritise and manage workload in a fast-paced environment.
What We Offer
- A family-owned culture where you're part of the team, not just a number.
- Training and career development through 
 MEGAFIX Academy
 .
- Opportunity to grow with a company scaling rapidly across WA.
- Competitive salary with company profit share
- New purpose-built facility
- 
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