Payroll Support Officer, Clerk Grade 3/4 – People, Property

About the role (Temporary full-time for up to 12 months)

The Payroll Support Officer provides accurate, responsive, and timely payroll services for employees across the Parliament.

This role processes fortnightly payroll runs, maintains employee data in SAP HR, and ensures all transactions comply with relevant legislation, awards, and policies. You'll work closely with the payroll team to deliver high-quality, customer-focused payroll services and support process improvements and data integrity during the upcoming ERP transition.

It's a great opportunity to contribute to modernising payroll operations while working in a supportive and collaborative environment.

About us:

The Department of Parliamentary Services (DPS) supports the operation of the Parliament of NSW by providing corporate and operational services across Parliament House. Our work includes people, property, security, finance, IT, and facilities management.

DPS staff demonstrate and foster the five core values of the department — collaboration, innovation, excellence, integrity, and service — in everything we do.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

What's on offer

• Temporary full-time (12 months)
• Clerk Grade 3/4 – Total remuneration package: $84,659 to $92,701 per annum plus employer's superannuation contribution and annual leave loading
• 35-hour week and flexible work options
• Access to Fitness Passport and other wellbeing programs
• On-site facilities including gym, pool, cafés, and post office
• Convenient CBD location near public transport

About you:

We're looking for someone who:

• Has experience in payroll processing and administration in a complex or multi-award environment.
• Demonstrates strong accuracy, responsiveness, and attention to detail under tight deadlines.
• Understands payroll legislation, awards, and employment conditions.
• Is proficient in SAP HR (or a comparable payroll system).
• Works well as part of a collaborative team and delivers excellent customer service.

Further information to assist you with applying for this role:

• Role Description
• Department of Parliamentary Services website
• NSW Parliament pre-employment requirements

How to apply:

To apply, please provide:

• An up-to-date resume (maximum five pages)

• A response (maximum two pages) addressing the targeted questions below

Applications that do not include a response to the targeted questions will not be progressed.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment.

Targeted questions:

• Describe your experience in payroll processing, including the systems you've used (such as SAP HR). How do you ensure accuracy, timeliness, and compliance with relevant legislation and policies?

• Give an example of a time you had to manage competing priorities and meet strict deadlines. What strategies did you use to maintain accuracy and responsiveness?

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact 'I work for NSW' or the helpdesk on Monday - Friday).

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Come and explore the Parliament online and click on our "360-degree Virtual Tour":

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492510

CLOSING DATE: Tuesday, 4 November 2025 [11.55pm]