Senior ERP Solutions Consultant

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join usYour RoleWe're looking for a Senior Solutions Consultant with Finance / Procurement System experience (Microsoft D365, Tech1, Dynamix AX, Oracle, Netsuite, SAP s4 Hana, Ariba, etc.) to lead onboarding for new customers and drive their implementation of our product. We're also looking for someone who is excited to be hands on and influence our product roadmap.As every business needs our type of product, you'll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks.You WillLead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problemsResponsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer's processes from scratchLead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from ZipProactive project management across many customers, to manage requirements and tasks across onboardingsCollaborate closely with the product and engineering teams to determine which customer requests we should and shouldn't support, and set expectations with customersDo whatever it takes to make customers happy + successfully onboard them as quickly as possibleContinuously improve the post-sales processes to help our customers accelerate the time to valueQualifications5+ years of experience working as a functional advisor implementing or administering a finance procurement toolsPrior experience with the implementation or administration of a procurement tool / ERP (Microsoft D365, Tech1, Dynamix AX, Oracle, Netsuite, SAP s4 Hana, Ariba, etc.)Fantastic communication and documentation skillsExtreme attention to detail and pride yourself in being incredibly proactiveVery strong data management skills, specifically with handling large sets of sensitive customer data in MS ExcelYou're able to push back and still make people happyVery comfortable with software configuration (not necessarily technical skills, which would be a plus)Perks & BenefitsAt Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Team building events Flexible PTO Apple equipment plus home office budgetWe're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you